Jeffrey Voss
Spokane,WA
Overview
18
18
years of professional experience
Work History
Supervisor/Ecommerce
Goodwill Industries Northwest
Spokane, WA
07.2021 - Current
- Prepared and presented reports on team performance, challenges, and achievements to senior management.
- Collaborated with other departments to coordinate workflow processes between teams.
- Facilitated training sessions for new employees on company policies and procedures.
- Implemented new operational procedures, increasing efficiency.
- Monitored operations and reviewed records and metrics to understand company performance.
Cashier/Supervisor
Zips Drive In
Spokane, WA
02.2015 - 06.2021
- Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
- Directed and supervised staff performance.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Built and maintained working relationships with peers and upper management.
- Greeted customers and responded to requests for information.
- Resolved customer problems by investigating issues, answering questions and building rapport.
Processor/Janitor
Spokane Discount LLC
Spokane Valley, WA
06.2008 - 05.2012
- Received incoming shipments and reviewed contents against purchase order for accuracy.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
- Separated products according to weight, grade and size of material to produce final product.
- Maintained strong relationships with internal departments such as underwriting and funding teams.
Cook/Prep Dishwasher
5 Mile Pizza Parlor
Spokane, WA
06.2007 - 02.2008
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Coordinated orders to expedite food from kitchen according to cook time and delivery time.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
Education
High School Diploma -
Shadle Park
Spokane, WA06-2007
Skills
- Schedule development
- Operations management
- Training and mentoring
- Conflict resolution
- Budget management
- Department organization
Affiliations
- Avid Hobby Enthusiast
Languages
English
Full Professional
Accomplishments
- Safety Coodinator
Timeline
Supervisor/Ecommerce
Goodwill Industries Northwest
07.2021 - Current
Cashier/Supervisor
Zips Drive In
02.2015 - 06.2021
Processor/Janitor
Spokane Discount LLC
06.2008 - 05.2012
Cook/Prep Dishwasher
5 Mile Pizza Parlor
06.2007 - 02.2008
High School Diploma -
Shadle Park