Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Generic

Jeffrey Wait

Averill Park

Summary

Dedicated Senior Investigator with over 22 years of experience, in evidence analysis, and team leadership. For the last 7 years was in charge of a technical unit using covert surveillance and operations in a high voltage environment, managed job site security and safety, continuous OSHA standards training, inspecting and ordering PPE as well as purchasing covert surveillance equipment for the entire state, coordinating multi-agency investigations, developing innovative strategies, and ensuring compliance with legal standards, contributing to successful case resolutions.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Senior Investigator

New York State Police
Latham, NY
06.2004 - Current
  • In charge of a Technical Surveillance Unit that covered New York State.
  • In charge of purchasing procedures with grants, state funding and the ability to keep New York State Police up to date with the ever-changing electronics market.
  • Led complex criminal investigations, coordinating with multiple agencies to gather evidence and develop cases.
  • Mentored junior investigators, enhancing their investigative techniques and procedural knowledge across various case types.
  • Analyzed forensic evidence using advanced technologies to support case development and prosecution efforts.
  • Developed investigative strategies that improved case resolution rates through targeted resource allocation and collaboration.
  • Have knowledge of mandated OSHA practices as they pertain to working in a high voltage environment.
  • Ability to conduct security assessments and implement security plans at executive level locations and make last minute decisions.
  • Conduct highly confidential investigations and can personally implement various types of technical skills to the task given.
  • Possess an understanding of electrical and computer theory and can troubleshoot and conduct repair of electronic equipment and computer networks.
  • A qualified supervisor to work in a high voltage environment and certify employees as qualified employees to work in that environment.
  • Ability to work in a covert capacity.
  • Ability to maintain schedules and work loads of members across the state.
  • New York State Police motorcycle operator certified.
  • Emergency Vehicle Operator Certified instructor.
  • Instructor Developmental School completed.
  • Conducted interviews with witnesses and suspects, employing effective interrogation techniques to extract critical information.
  • Oversaw crime scene management, ensuring proper collection and preservation of evidence in compliance with legal standards.
  • Prepared detailed reports for court proceedings, articulating findings clearly to aid in judicial processes.
  • Collaborated with law enforcement partners on task forces, sharing intelligence to address regional crime trends effectively.
  • Prepared work schedules and assigned cases to individual investigators.
  • Led training sessions for junior investigators on best practices in evidence collection, surveillance techniques, and interview strategies.
  • Evaluated existing investigative protocols for areas of improvement and implemented necessary changes accordingly.
  • Ensured compliance with all federal, state, local laws/regulations during the course of conducting investigations.
  • Served as a liaison between our agency and external partners, fostering strong relationships for future collaboration.
  • Trained team members in investigative techniques and policies.
  • Updated documents, prepared reports, and maintained case files. Wrote the OSHA police for the New York State Police Electronics Unit.
  • Updated documents, prepared reports, and maintained case files.
  • Planned and supervised surveillance operations.
  • Conducted thorough suspect interrogations, leading to successful identification of criminal activities.
  • Supervised investigative and inspection teams by enforcing reporting protocols and deadlines.
  • Implemented state-of-the-art technology solutions to improve investigative capabilities and efficiency.
  • Managed a team of junior investigators, fostering professional growth and enhancing overall team performance.
  • Resolved complex cases with diligent research, analysis, and collaborative problem-solving efforts.
  • Collaborated with law enforcement agencies to facilitate joint investigations and share crucial information.
  • Participated in ongoing professional development opportunities related to the field of investigation keeping up-to-date on current trendstechniques.
  • Maintained detailed records on all investigations conducted, ensuring accuracy and adherence to legal requirements.
  • Spearheaded undercover operations, resulting in the successful apprehension of high-level suspects.
  • Streamlined case management for improved efficiency and faster resolution of cases.
  • Enhanced investigative processes by implementing advanced surveillance techniques and evidence collection methods.
  • Established strong relationships with key community members for valuable information gathering purposes.
  • Collaborated with federal agencies on investigations.
  • Interviewed and interrogated suspects.
  • Supervised and motivated field investigators and collaborated with personnel to identify strengths and areas of weakness.
  • Secured search warrants to investigate scenes of crimes and collect evidence.
  • Documented drug transactions to gather evidence and complete undercover investigations.
  • Conducted multi-scope research into suspects to determine criminal activities and suspect operating environments.

Mechanic

CDTA
Albany, NY
04.2003 - 05.2004
  • Diagnosed mechanical issues using advanced diagnostic tools and techniques.
  • Performed routine maintenance on various transit vehicles to ensure optimal performance.
  • Collaborated with team members to streamline repair processes and enhance workflow efficiency.
  • Implemented preventive maintenance schedules, reducing vehicle downtime significantly.
  • Led troubleshooting efforts for complex mechanical problems, ensuring timely resolutions.
  • Conducted inspections and repairs, maintaining compliance with regulatory standards and safety guidelines.
  • Inspected and tested equipment to locate worn and damaged parts.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Disassembled defective parts to make proper repairs.
  • Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Maximized engine efficiency with routine tune-ups, oil changes, and filter replacements.
  • Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
  • Maintained accurate records of completed work orders, ensuring transparency for customers and management alike.
  • Upheld quality control standards for all completed work, ensuring each vehicle left the shop operating at peak performance.
  • Repaired engine and transmission components to rebuild engine and enhance vitality.
  • Enhanced vehicle longevity through meticulous attention to preventive maintenance tasks such as fluid checks, belt replacements, and battery testing.
  • Ordered repair parts quickly to prevent delays in projects and repair work.
  • Enhanced customer satisfaction with prompt diagnosis and resolution of complex mechanical issues.
  • Streamlined repair processes by maintaining a well-organized and clean workspace, contributing to increased productivity.
  • Utilized computerized diagnostic equipment to conduct thorough inspections and determine outcomes.
  • Collaborated with team members to complete large-scale projects, ensuring timely completion and high-quality workmanship.
  • Diagnosed electrical problems using advanced diagnostic tools; repaired or replaced faulty wiring harnesses as needed for optimal functionality.
  • Consistently met or exceeded company performance metrics through diligent work ethic and attention to detail in all repair tasks.
  • Raised safety standards for vehicles by performing comprehensive brake system repairs and replacements.
  • Participated in ongoing training programs to stay current on industry trends and best practices.
  • Enhanced workshop safety with implementation of standardized procedures and regular safety drills.
  • Enhanced team morale and productivity by establishing positive work environment.
  • Streamlined inventory management, reducing waste and ensuring availability of necessary parts.
  • Resolved electrical issues to enhance vehicle functionality and user experience.

Manager

Labellas Restaurant
Wynantskill, NY
03.1996 - 02.2003
  • Oversaw daily operations, ensuring high-quality service and customer satisfaction.
  • Developed and implemented training programs to enhance staff performance and efficiency.
  • Managed inventory levels, optimizing supply chain processes to reduce waste.
  • Fostered a positive work environment through effective communication and conflict resolution strategies.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Education

Bachelor of Science - Mechanical Engineering

SUNY Polytechnic Institute
Utica, NY
04-2002

Associate of Science - Mechanical Engineering

Hudson Valley Community College
Troy, NY
04-2000

Skills

  • Collaborative teamwork
  • Public safety protocols
  • Interviewing skills
  • Team development
  • File management
  • Counterterrorism measures
  • Damage assessments
  • Scheduling proficiency
  • Intelligence gathering
  • Legal compliance
  • File preparation
  • Undercover operations
  • Expert interviewing skills
  • Surveillance expertise
  • Investigative tools
  • Narcotics enforcement
  • Advanced investigative techniques
  • Ethical and honest
  • Calm in crisis situations
  • Surveillance techniques
  • Continuous improvement
  • Records management
  • Due diligence
  • Data review
  • Action planning
  • Research
  • Covert investigations
  • Video surveillance systems
  • Investigation management
  • Undercover investigations
  • Emergency safety plans
  • Auto theft
  • Missing persons investigations
  • GPS tracking services

Accomplishments

  • Successfully managed a team of 7 special tasks officers.
  • Recipient of the Trooper of the year Award in 2013, 2014 and 2015 for leading Troop G in investigative work leading to arrests.

Certification

  • Certified ESPAN Analytics, Gladiator Wireless Forensics - October 2019
  • ACE3100 Advanced CSS Operations Equipment Training - September 2018
  • Technical Installations in a High Voltage Environment Training - August 2025
  • Animal Cruelty Investigation Liaison By The New York State Humane Association
  • CDL Class B with tow truck endorsement
  • Certified bucket truck operator
  • Emergency Vehicle Operator Instructor
  • EPA National Area Source Rule 40 CFR Part 63 Surface Coating and air quality trained

Interests

  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Electronics and Circuit Building
  • Animal Welfare Advocacy
  • DIY and Home Improvement
  • I enjoy helping others and giving back to the community
  • I like working with my hands and fixing things
  • Outdoor Recreation
  • Auto Repair/Restoration
  • Gardening
  • I participate in a variety of outdoor recreational activities
  • Woodworking
  • Road Trips
  • Adventure Travel
  • Camping

Timeline

Senior Investigator

New York State Police
06.2004 - Current

Mechanic

CDTA
04.2003 - 05.2004

Manager

Labellas Restaurant
03.1996 - 02.2003

Bachelor of Science - Mechanical Engineering

SUNY Polytechnic Institute

Associate of Science - Mechanical Engineering

Hudson Valley Community College