JEFFREY WATSON
Baton Rouge,LA
Summary
Dedicated and organized team player with a focus on training and developing staff for driving sales, reducing inventory loss, and improving profitability. Highly motivated professional adept at managing multiple priorities to ensure smooth operations. Effective communicator and team leader with exceptional time management and documentation skills. Skilled in overseeing employee performance and mentoring new talent.
Overview
19
19
years of professional experience
1
1
Certificate
Work History
Asst. Manager
Agave Mexican Restaurant
Youngsville, US
08.2023 - 07.2024
- Quarterly P&L Reviews.
- Ordering merchandise and building rapport with vendors to ensure we met budget goals and managed inventory.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Ensured compliance with safety regulations and company policies.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Analyzed business performance data and forecasted business results for upper management.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Recruited and trained new employees to meet job requirements.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Identified cost-saving measures that could be implemented without compromising quality standards.
Assistant Manager
TJ Ribs | Finally Restaurant Group
Baton Rouge, US
06.2016 - 07.2023
- Started as a server and worked my way up to the Assistant General Manager position.
- Well-equipped in handling FOH and BOH procedures, from working the job to managing the crew, making schedules, training, setting sales goals, and maintaining budgets set to reach P&L goals.
- I am organized and able to delegate projects to ensure the best outcomes.
- Following all procedures and required regulations to ensure a safe work environment.
- Preventing and controlling inventory loss.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
Market Manager
Circle K
Baton Rouge, US
04.2005 - 07.2015
- I started as an overnight clerk and worked my way up to the Market Manager, aka District Manager.
- As a store manager, I was able to keep cash and audits under control. Maintain a low turnover rate with continued training of staff. Able to control expenses (payroll, supplies, inventory), which led to increased sales, which improved bottom line profit.
- This led to me being promoted to Market Manager, with responsibility for 10 stores and 70 plus employees.
- Developed and implemented marketing plans to increase brand awareness, market share, and customer loyalty.
- Created and managed budgets for campaigns, promotions, and advertising initiatives.
- Monitored competitive landscape and identified opportunities for growth.
- Reviewed progress of ongoing projects and provided feedback where necessary.
- Identified potential areas for improvement in existing processes and procedures.
- Created weekly schedule to verify coverage during peak business hours.
- Monitored current contract pricing, terms, and vendor capacity to meet client demands and made workable recommendations for improvement.
- Supported sales team members to drive growth and development.
- Established ambitious goals for employees to promote achievement and surpass business targets.
Education
DIPLOMA -
ISTROUMA HIGH
01.1996
Skills
- Organized
- Multi-tasker
- Problem Solver
- Recruiting
- P&L Management
- Strategic Planning
- Pricing
- Management
- Merchandising
- Leadership
- Sales Management
- Retail Management
- Task Delegation
- Recruiting and interviewing
- Operations Management
- Sales monitoring
- Employee Performance Evaluations
- Product and service knowledge
- Employee Scheduling
- Cost Reduction
- Team motivation
- Money Handling
- Reporting and documenting
- Policy Enforcement
- Project management abilities
- Employee engagement
- Consulting
- Staff Development
- Business development understanding
- Succession Planning
- Sales Growth
- Marketing knowledge
- Sales Strategies
- Customer Relations
- Orientation and training
- Business Development
- Business Administration
- Retail Operations Management
- Staff Training and Development
- Budgeting and finance
- Schedule oversight
- Adobe Creative Suite (Photoshop, Illustrator, Dreamweaver)
- CSS
- Financial Management
- Cost Control
- Project Management
- Recruitment and hiring
- Workload Management
- Customer rapport
- Policy administration
- Staff Supervision
- Microsoft Office expertise
- Marketing tactics
- Promotional planning
- Retail Operations
- Staff Management
- Meeting facilitation
- Rewards program oversight
- Compliance understanding
- Google Drive
- Performance reviewing
- Sales Reporting
- Customer Relationship Management (CRM)
- Product branding
- Closing oversight
- Serving Experience
- Bartending
- Office Management
- Orientating and training
Certification
- Bartender License
- Food Handler Certification
Quote
Success is not final; failure is not fatal: it is the courage to continue that counts
Winston Churchill
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Asst. Manager
Agave Mexican Restaurant
08.2023 - 07.2024
Assistant Manager
TJ Ribs | Finally Restaurant Group
06.2016 - 07.2023
Market Manager
Circle K
04.2005 - 07.2015
- Bartender License
- Food Handler Certification
DIPLOMA -
ISTROUMA HIGH
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Assessments
- Sales skills, Proficient, 07/01/23
- Influencing and negotiating with customers, Proficient, 07/01/23
- Delivery driver, Proficient, 07/01/23
- Interpreting instructions or signs and solving problems, Proficient, 07/01/23
- Work style: Reliability, Proficient, 07/01/23
- Management & leadership skills: Impact & influence, Proficient, 07/01/23
- Customer focus & orientation, Proficient, 07/01/23
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
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