Jeffrey Weber
Ocala
Summary
Accomplished Program Manager specializing in team leadership and operational excellence within the golf sector. Effective in recruiting, training, and scheduling for high-end client services, leveraging military experience in strategic planning. Committed to fostering a productive work environment that enhances service delivery and client engagement.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Teaching Instructor
Self Employed Contractor
The Woodlands
06.2020 - 01.2025
- Established a professional environment to deliver engaging golf instruction for all age ranges.
- Facilitated instruction on golf swing techniques, course etiquette, and maintenance, enhancing student understanding and skills.
Program Manager
Caddiemaster
The Woodlands
08.2020 - 08.2022
- Managed day-to-day operations at Carlton Woods Country Club (Nicklaus and Fazio designs) for the Caddie Master Program.
- Worked hand in hand with corporate leadership on recruiting, day-to-day operations, staffing and scheduling.
- Supervised all caddie service and operations.
- Coordinated and scheduled caddie assignments.
- Resolved caddie complaints promptly to maintain service quality.
- Implemented and enforced caddie standards and guidelines
- Maintained a high work ethic, attention to detail, high paced environment where we catered to high end clients.
Program Manager
Caddiemaster
Newport Beach
06.2017 - 08.2020
- Oversaw daily operations for Caddie Master Program at Pelican Hill Resort & Country Club.
- Hired, trained and supervised all contracted caddies.
- Allocated caddies to golfers based on individual requirements and preferences.
- Maintained a schedule of caddies & ensured adequate staffing during peak times.
- Monitored caddie performance and delivered constructive feedback for improvement.
- Coordinated with golf shop staff on daily play and tournaments.
- Maintained a high work ethic, attention to detail, high paced environment where we catered to high-end clients.
Program Manager
Caddiemaster
Monterey
01.2015 - 06.2017
- Managed day to day operations at Pebble Beach (Pebble Beach Golf Links, Spyglass Hill, Links @ Spanish Bay) for the Caddie Master Program.
- Worked hand in hand with corporate leadership on recruiting, day to day operations, staffing and scheduling.
- Led training sessions for staff on operational best practices and client engagement.
- Oversaw project timelines, ensuring alignment with organization objectives.
- Oversaw program compliance with requirements, schedule and budget.
- Coordinated resources and logistics for large-scale events and initiatives.
- Drafted reports for senior management and corporate, highlighting key milestones achieved throughout the program lifecycle.
- Maintained a high work ethic, attention to detail, high paced environment where we catered to high end clients.
United States Marine
Federal Government Department of Defense
San Onofre
10.2011 - 07.2014
- I was medically retired from the USMC after over a 3 year period.
Education
College Degree - Golf operations
Golf Academy of America-Carlsbad
Carlsbad, CA01-2015
Skills
- Communication skills
- Administrative experience
- Microsoft Excel
- Strategic Planning
- Schedule management
- Leadership
- Budgeting
- Project management
- Microsoft Project
- Organizational skills
- Microsoft Office
- Program Management
- Computer literacy
- Process Improvement
- Program Development
- DoD Experience
- Management
- Curriculum Development
Certification
- Driver's License
- PgMP
Awards
Program Manager, 01/01/21, Awarded the highest rating in the company for the proficiency of our caddie program, standards at the golf club, and overall level of excellence for the property we had managed.
Affiliations
- Accepted lead role to fully manage the PGA Genesis Invitational Pro-Am event, Riviera Country Club in 2019.
Timeline
Program Manager
Caddiemaster
08.2020 - 08.2022
Teaching Instructor
Self Employed Contractor
06.2020 - 01.2025
Program Manager
Caddiemaster
06.2017 - 08.2020
Program Manager
Caddiemaster
01.2015 - 06.2017
United States Marine
Federal Government Department of Defense
10.2011 - 07.2014
College Degree - Golf operations
Golf Academy of America-Carlsbad