Customer service focused sales professional with over 12 years experience. Passionate about taking care of the customer first and foremost, helping me build repeat and referral business in highly competitive sales roles. My goal is to work with an organization that is as focused as I am with the customer's experience while habitually achieving sales goals and objectives.
Turns customers into buyers by matching them with their ideal car. Qualifies buyers by understanding their requirements and interests and matching these interests to various car models. Demonstrates vehicle features and takes customers on test drives. Demonstrates automobiles by explaining warranties and services.
Take inbound leads Prospect new customers Take applications and analyze for pre qualification Build and submit loans for Underwriting Gather documents required for loan approval Review/Send initial disclosures Effectively communicate with borrowers throughout the entire loan process
Top 5% of US Bank consumer direct ( inside sales) in Customer service satisfaction scores throughout my employment with them.
NMLS