Jeffrey Whitaker
Fresno,CA
Summary
Dependable professional with excellent organization skills demonstrated through history of managing client daily activities, appointments and medication needs. Well-versed in administering medication and monitoring nutrition. Trusted to oversee patients in challenging medical states.
Retail experienced Shipping and Receiving experienced, Customer service Specialist with professional work ethic and business oriented demeanor
Overview
2018
2018
years of professional experience
Work History
Retail Sales Associate
Krispy Kreme Doughnuts Inc
Fresno, California
04.2016 - 05.2017
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Utilized point-of-sale systems efficiently, ensuring accurate pricing and inventory management.
- Managed inventory levels on the sales floor, ensuring optimal stock availability.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Completed transactions in an efficient manner while providing excellent customer service.
- Addressed customer questions and concerns regarding products and services.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Direct Support Professional Caregiver
Mi Casita Care Home
Clovis , CA
11.2015 - 03.2016
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Organized recreational activities for clients such as music therapy, art therapy, pet therapy and outdoor activities.
- Monitored health and well-being of clients and reported significant health changes.
- Developed positive relationships with clients and their families through regular communication.
- Encouraged a sense of self-determination among clients while providing guidance when necessary.
- Assisted clients with maintaining good personal hygiene.
- Improved patient outlook and daily living through compassionate care.
- Facilitated community outings to promote socialization and independence in daily living skills.
- Laundered clothing and bedding to prevent infection.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Supported bathing, dressing and personal care needs.
- Maintained accurate documentation of client behavior, progress notes and incident reports.
- Worked closely with clinical staff to support therapeutic and behavioral plans.
- Maintained clean and well-organized environment for client happiness and safety.
- Collaborated with other staff members to develop individualized plans of care for each client based on their abilities and interests.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Contributed to case reviews of client status and progress.
- Provided personal care and hygiene assistance to clients, including bathing, dressing, grooming and toileting.
Direct Support Professional
Garibay and Holland Home
Fresno, CA
12.2014 - 11.2015
- Used approved crisis intervention techniques in emergency situations.
- Provided guidance and support to ensure safety of individuals served.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Assisted with planning and coordination of activities and outings based on individual needs.
- Consulted with client care team to continually update care plans.
- Documented current patient information to update vital signs, behaviors, and eating habits.
- Maintained clean and well-organized environment for client happiness and safety.
- Developed relationships with families of those receiving services to ensure continuity of care.
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Reported changes in client condition to administrators, facilitating nursing intervention.
- Tracked and reported clients' progress based on observations and conversations.
- Partnered with registered nurses and physiotherapists to provide care to patients.
- Assisted clients with maintaining good personal hygiene.
- Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Contributed to case reviews of client status and progress.
- Helped clients get in and out of beds and wheelchairs.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Followed care plan and directions to administer medications.
- Assisted individuals with daily living activities such as bathing, dressing, and grooming.
- Enhanced patient wellbeing by supporting participation in recreational activities.
- Maintained detailed records of services performed on clients.
- Accompanied individuals on outings to promote independence and integration into the community.
- Built strong and trusting rapport with clients and loved ones.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Completed routine maintenance and repair.
- Maintained updated knowledge through continuing education and advanced training.
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
Inventory Coordinator
West Coast Tire & Service
Fresno, California
Education
CPR/Administering MEDS - Healthcare
Training
Fresno, CA03-2016
Year 2 - Healthcare
DSP Training
Fresno, CA02-2016
Year 1 - Healthcare
DSP Training
Fresno, CA02-2015
GED -
Cesar Chavez Adult School
Fresno, CA06-2012
Skills
- Healthcare coordination
- Patient care
- Physical assistance
- Community integration
- Emotional support
- First aid and CPR
- Personal hygiene assistance
- Activity planning
- Documentation
- Compassionate client care
- Time management
- Special needs care
- Incident reporting
- Medication administration
- Relationship building
- Multitasking and organization
- Flexible schedule and availability
- State regulations
- Problem-solving
- Housekeeping
- Housekeeping tasks
- Stress management
- Progress documentation
- Behavioral management
- Safety awareness
- Daily living assistance
- Respectful and compassionate
- Dependable and responsible
- Active listening
- Quality program protocols
- Social interaction
- First aid and safety
- ADL assistance
- Team collaboration
- Care plan management
- At-home care instruction
Timeline
Retail Sales Associate
Krispy Kreme Doughnuts Inc
04.2016 - 05.2017
Direct Support Professional Caregiver
Mi Casita Care Home
11.2015 - 03.2016
Direct Support Professional
Garibay and Holland Home
12.2014 - 11.2015
Inventory Coordinator
West Coast Tire & Service
CPR/Administering MEDS - Healthcare
Training
Year 2 - Healthcare
DSP Training
Year 1 - Healthcare
DSP Training
GED -
Cesar Chavez Adult School
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