Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
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Jeffrey Young

Jeffrey Young

Saint George,UT

Summary

Dynamic professional with proven expertise in customer service excellence and valet services, honed at BLACK DESERT RESORT and SUNSET WESTERN HEADQUARTERS. Demonstrates quick decision-making and a strong work ethic, significantly enhancing customer satisfaction. Skilled in safe driving and adept at fostering team collaboration, consistently delivering superior service experiences.

Overview

18
18
years of professional experience

Work History

Valet Parking Attendant

BLACK DESERT RESORT
10.2024 - Current
  • Explained parking rates and retrieval procedures to guests upon arrival.
  • Maintained accurate records of parked vehicles'' locations within the designated area, ensuring faster retrievals.
  • Demonstrated excellent driving skills, safely navigating through busy traffic conditions while transporting vehicles.
  • Handled cash transactions accurately, ensuring proper payment for services rendered.

RIDE SHARE

Uber, Lyft
09.2019 - Current

Pick up people and took them different places where they needed to go

Customer Service Advocate

SUNSET WESTERN HEADQUARTERS
02.2007 - 04.2019
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Managed high call volume during peak hours, prioritizing urgent cases while maintaining attention to detail.
  • Maintained a positive work environment, fostering team collaboration and continuous improvement.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Enhanced customer satisfaction by promptly addressing and resolving inquiries and issues.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Identified and resolved discrepancies and errors in customer accounts.

Education

High School Diploma -

Dixie High School
Saint George

No Degree - Business Administration

Dixie State University
Saint George Utah

Skills

  • Quick decision making
  • Team player mentality
  • Adaptable to change
  • Ability to follow directions
  • Strong work ethic
  • Customer Service-oriented
  • Vehicle parking and retrieval
  • Professional appearance
  • Reliability and punctuality
  • Loading and unloading
  • Parking efficiency
  • Memory retention
  • Patience and tolerance
  • Customer service excellence
  • Safe driving
  • Valet services

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved [Result] through effectively helping with [Task].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.

Interests

  • Cooking
  • Cooking
  • riding my horse
  • going to rodeos
  • cattle ranching
  • Adventure Travel
  • Road Trips
  • Backpacking and Hiking

Timeline

Valet Parking Attendant

BLACK DESERT RESORT
10.2024 - Current

RIDE SHARE

Uber, Lyft
09.2019 - Current

Customer Service Advocate

SUNSET WESTERN HEADQUARTERS
02.2007 - 04.2019

High School Diploma -

Dixie High School

No Degree - Business Administration

Dixie State University
Jeffrey Young