Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jeffrey Zwiebel

Network Manager
Honey Brook,PA

Summary

Results-driven Network Engineer with 15+ years of expertise deploying and maintaining LAN and WAN infrastructure. Dedicated technology professional with strong track record of accurately conducting system repairs and troubleshooting. Offering exemplary planning, project management and communication talents. Forward-thinking Network Engineer specializes in adapting business networks to emerging work realities. Provides secure connectivity for dispersed and cloud-based workforces through careful implementation of VPNs and user management tools. Builds large-scale, flexible networks designed to adapt to changing global business realities.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Support Worker

Mathew Zwiebel
11.2017 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Created, prepared, and delivered reports to various departments.
  • Prepared agendas and took notes at meetings to archive proceedings.
  • Assisted clients in identifying community resources and connecting with appropriate services.
  • Collaborated with other professionals to plan and coordinate care for clients.

Network Engineer and Administrator

Independant Consultant
06.2011 - 10.2017
  • Troubleshot complex multi-vendor network service provider issues.
  • Assisted with implementation and support of network monitoring tools.
  • Provided network support services for devices such as hubs, bridges, routers, and other hardware.
  • Managed, tracked, and coordinated problem resolution and escalation processes.
  • Collaborated with vendors to identify best options for optimizing network performance.
  • Provided detailed network diagrams and procedural guidelines.
  • Provided complete end-to-end engineering and installation of route-based IP network solutions.
  • Created VPN infrastructure and allowed for secure remote connections.
  • Configured and troubleshot VoIP and multi-media distributed systems and platforms.

Network Manager

Absorption Systems, LP
05.2004 - 08.2010
  • Secured and connected private networks at multiple sites across interstate corporate WAN.
  • Managed re-platforming activities to convert desktop application to web-based application.
  • Identified departmental needs and made suggestions regarding technical direction.
  • Directed acquisition, installation and testing of network hardware.
  • Designed specific escalation processes for detected faults and intrusion attempts, defining response hierarchies to promote optimal outcomes.
  • Maintained prescribed network software configurations to support consistent and reliable infrastructure performance levels.
  • Remediated security vulnerabilities by applying provided software patches or replacing vulnerable solutions with better alternatives.
  • Held change management meetings to inform impacted staff of forthcoming network downtimes and alterations.
  • Responded to network outages and issues related to circuits, websites, vendors and telecoms.
  • Provided network debugging and troubleshooting services in response to user-reported faults and malfunctions.
  • Managed Network Operating Center (NOC) technical infrastructure and server performance.
  • Identified timeslots for preventive maintenance by examining work schedules and reducing service disruptions for network users.
  • Oversaw distribution of patches and new software releases to support network security and integrity.
  • Managed aspects of network operations center (NOC) operations.
  • Analyzed network traffic and performance metrics to optimize system performance.
  • Analyzed complex project server issues and worked on large enterprise and business-critical applications.
  • Implemented, developed and tested installation and update of file servers, print servers and application servers.
  • Installed and configured network printers and other peripheral devices.
  • Resolved issues and escalated problems with knowledgeable support and quality service.
  • Diagnosed and resolved hardware and software issues.
  • Maintained flexible schedule and responded to after-hours and weekend emergencies.
  • Planned and implemented upgrades to system hardware and software.
  • Monitored networks and network devices to resolve technical problems quickly.
  • Diagnosed and executed resolution for network and server issues.
  • Led server infrastructure development, quality assurance, staging and production systems.
  • Performed network security design and integration duties.
  • Identified and resolved network congestion issues and bottlenecks.
  • Reported SOPS and GLP documents to FDA oversight regulatory agencies and submitted to FDA inspections.

Network and Systems Engineer

Various
09.1995 - 01.2003
  • During this 8 year period, I rendered services to various companies I contracted and also was a permanent employee for. THe Franklin Mint, Foam EX, The Judge Group and Friends of Philadelphia.
  • Troubleshot complex multi-vendor network service provider issues.
  • Assisted with implementation and support of network monitoring tools.
  • Provided network support services for devices such as hubs, bridges, routers, and other hardware.
  • Managed, tracked, and coordinated problem resolution and escalation processes.
  • Escalated emergency technical issues beyond knowledge to maintain optimum up-time.
  • Provided complete end-to-end engineering and installation of route-based IP network solutions.
  • Provided detailed network diagrams and procedural guidelines.

Education

No Degree - Electrical Engineering Program

Widener University
Chester, PA
09.1990

High School Diploma -

Ridley High School
Folsom, PA
09.1989

Skills

  • Presentation Design
  • Spreadsheet Development
  • Daily Living Support
  • Documentation Abilities
  • Troubleshooting
  • System Maintenance and Repair
  • Budgeting and financial management
  • Adaptability and flexibility
  • Organizational skills
  • Team collaboration
  • Time management
  • Problem-solving abilities
  • Goal setting

Certification

  • CCNA Training - 3-5 Months

Timeline

Support Worker

Mathew Zwiebel
11.2017 - Current

Network Engineer and Administrator

Independant Consultant
06.2011 - 10.2017

Network Manager

Absorption Systems, LP
05.2004 - 08.2010

Network and Systems Engineer

Various
09.1995 - 01.2003

No Degree - Electrical Engineering Program

Widener University

High School Diploma -

Ridley High School

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Jeffrey ZwiebelNetwork Manager