Jeffrey (a.k.a. Jessie) Cabrera
Summary
Highly motivated and skilled professional seeking a position that leverages exceptional communication and organizational abilities, along with a strong background in customer service. Contribute as a valuable team player within a people-oriented organization, applying experience to tackle challenges and support the achievement of corporate goals. Commitment to maintaining a professional demeanor and efficiently completing tasks, while adhering to schedules and ensuring quality, makes them a dependable and quick-learning asset to any team. With a friendly and approachable demeanor, bring a wealth of experience from various office settings encompassing security, service, and clerical requirements. Possess excellent time management skills and a resourceful approach, adept at handling multiple tasks simultaneously.
Overview
12
12
years of professional experience
Work History
Rehab Aide Assistants
Northeast Rehabilitation Hospital Network
07.2024 - Current
- Demonstrating commitment to professional development through continuous learning of new therapeutic techniques and approaches.
- Expediting scheduling processes by coordinating appointments between therapists, patients, families, and caregivers.
- Boosting clinic satisfaction rates by providing empathetic care that addressed the emotional needs of patients during their recovery journey.
- Developing strong rapport with patients through attentive listening and compassionate communication, fostering trust throughout the rehabilitation process.
- Streamlining therapy sessions by efficiently setting up necessary equipment and materials for each appointment.
- Promoting a safe rehabilitation environment through diligent equipment maintenance and cleanliness.
- Maintaining cleanliness and sanitation of clinic or treatment environment.
UPS Store Associate
UPS Store
02.2022 - 07.2023
- Provided exceptional customer service, processed sales transactions, collaborated with colleagues, accurately processed shipments, assisted with printing needs, and promoted store products and services.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Receptionist
SaviLinx
09.2020 - 12.2020
- Efficiently confirmed appointments, managed the central telephone system, handled various responsibilities, orchestrated travel arrangements, and addressed inquiries from callers.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
Receptionist
New England Homecare Solutions
09.2018 - 04.2019
- Provided a welcoming atmosphere, managed appointments, offered solutions for patient management, maintained a clean reception area, and resolved customer problems.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Cashier/Administrative Assistant
Anton's Cleaners
01.2014 - 01.2016
- Collaborated with the store manager, managed drop-off and pickup services, provided clerical support, handled inbound service calls, and resolved customer care issues.
- Greeted customers entering store and responded promptly to customer needs.
Pharmacy Technician/Cashier
Ditcher Pharmacy
01.2013 - 01.2014
- Received and verified prescriptions, ensured proper storage, provided telephone support, assisted customers, managed office systems, documented meetings, and maintained inventory.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
Education
High School Diploma -
Hudson High School of Learning Technologies
351 W 18th St06.2014
Skills
- Dependable and Always Punctual
- Positive Attitude and Energetic Approach
- Meticulous Attention to Detail
- Proficient in Administrative Support
- Customer-Focused Service
- Data Entry and Database Management
- Microsoft Office Suite
- Patient Care
- Rehabilitation techniques
- Pediatric Rehabilitation
- Multitasking Abilities
Timeline
Rehab Aide Assistants
Northeast Rehabilitation Hospital Network
07.2024 - Current
UPS Store Associate
UPS Store
02.2022 - 07.2023
Receptionist
SaviLinx
09.2020 - 12.2020
Receptionist
New England Homecare Solutions
09.2018 - 04.2019
Cashier/Administrative Assistant
Anton's Cleaners
01.2014 - 01.2016
Pharmacy Technician/Cashier
Ditcher Pharmacy
01.2013 - 01.2014
High School Diploma -
Hudson High School of Learning Technologies
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