Jeffrey Eric Hall

• Manage all operational oversight for 52-armed security Officers and Supervisory personnel
• Resolved issues between employees and customers using company policies.
• Optimized resource allocation by closely monitoring project progress and adjusting personnel assignments as needed.
• Establish levels of performance and training for all security personnel at FDIC-DC Headquarters.
• Defined clear targets and objectives and communicated to other team members.
• Direct and oversee all supervisory activities and tasks to ensure client is provided with high quality security services
• Maintain permanent employee work schedules according to the contract SOW (Statement of Work)
• Review all daily/weekly reports (i.e., site equipment inventory, weapon maintenance, performance reports, etc.)
• Liaison with Physical Security personnel for all security related items
• Ensure all Security personnel are thoroughly knowledgeable about their duties and demonstrate ability to act effectively during emergencies or other unusual situations
• Ensure all contract deliverables are submitted according to the contract SOW
• Conduct regular quality control inspections and compliance audits
• Ensure proper contract policies are executed on all shifts
• Evaluate all shift personnel's performance to enhance work production and staff morale
• Manage all contract uniforms, equipment, supplies
• Establish and communicate team building techniques to enhance the guard force
• Conduct drills, tests, and review incident response data for emergency situations.
• Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.

• Enforce all federal, State, and local rules and regulations at the Department of Labor, Washington, DC
• Patrol all required sections of the facility as stated in the SOW
• Ensure and maintain the safety and security of all federal property and personnel
• Respond to all emergencies in a safe and timely manner
• Process access to all visitors and federal employees
• Detect and deny prohibited items from entering the facility
• Complete written reports
• Follow all Post Orders as directed
• Demonstrated excellent conflict resolution skills when dealing with disputes or confrontations among staff members or visitors.
• Examined doors, windows and gates to verify security.
• Ensured proper functioning of all security equipment by performing routine maintenance checks regularly.

• Manage all operational oversight for 90-armed security officers and Supervisory personnel.
• Establish levels of performance and training for all security personnel at Department of Transportation Headquarters, Washington, DC
• Train, advise and develop all Security personnel,
• Monitored product quality at all stages of production process.
• Identified and documented quality discrepancies for management to develop resolutions.
• Performed root cause analysis on non-conforming products to identify areas for improvement and prevent future issues.
• Direct and oversee all supervisory activities and tasks to ensure the client is provided with high quality security services
• Maintain permanent employee work schedules according to the contract SOW (Statement of Work)
• Complete daily/weekly reports (i.e., site equipment inventory, weapon maintenance, performance reports, etc.)
• Assure all written reports are completed and emailed to all Key Officials promptly
• Liaison with Federal Protective Service for all incident investigations
• Inspect and ensure all GSA Form 139's (Guard Registry Forms) are in compliance with the contract Statement of Work
• Ensure all Security personnel are thoroughly knowledgeable about their duties and demonstrate the ability to act effectively during emergencies or other unusual situations
• Ensure all contract deliverables are submitted according to the contract SOW
• Conduct regular quality control inspections and compliance audits
• Ensure proper contract policies are executed on all shifts
• Evaluate all shift personnel's performance to enhance work production and staff morale
• Ensure all Security personnel always perform at peak levels according to the Post Orders
• Manage all contract uniforms, equipment, supplies
• Complete and process weekly site payroll timesheets for all security personnel
• Administer disciplinary action
• Establish and communicate team building techniques to enhance the guard force
• Conduct facility security/risk management assessments and develop/implement corrective actions; investigate instances of physical security violations as well as alleged unlawful activity
• Conduct drills, tests, and review incident response data for emergency situations
• Investigate all verbal and written allegations of harassment and threats
• Facility Commander (armed), Maryland Statewide
• Inspect all Maryland DHS job sites to ensure all personnel and conditions are in compliance with the Maryland DHS Statewide contract
• Audit all DHS contract training files monthly
• Evaluate supervisory staff and provide additional support
• Apply and uphold company and Federal Protective Service SGIM standards
• Document all infractions and provide recommendations to enhance the performance of the security guard staff
• Motivate and influence all security personnel to remain focused on daily job functions
• Inspect all contract equipment and conduct monthly contract inventories to ensure all equipment are in good operational condition.

• DC at DOT HQ, Manage all operational oversight for 90-armed security officers and Supervisory personnel
• Establish levels of performance and training for all security personnel at Department of Transportation Headquarters, Washington, DC
• Train, advise and develop all Security personnel
• Direct and oversee all supervisory activities and tasks to ensure the client is provided with high quality security services
• Maintain permanent employee work schedules according to the contract SOW (Statement of Work)
• Complete daily/weekly reports (i.e., site equipment inventory, weapon maintenance, performance reports, etc.)
• Assure all written reports are completed and emailed to all Key Officials promptly
• Liaison with Federal Protective Service for all incident investigations
• Inspect and ensure all GSA Form 139's (Guard Registry Forms) are in compliance with the contract SOW
• Ensure all Security personnel are thoroughly knowledgeable about their duties and demonstrate the ability to act effectively during emergencies or other unusual situations
• Ensure all contract deliverables are submitted according to the contract SOW
• Conduct regular quality control inspections and compliance audits
• Investigate all lost and/or stolen Government and personal property
• Ensure proper contract policies are executed on all shifts
• Evaluate all shift personnel's performance to enhance work production and staff morale
• Ensure all Security personnel always perform at peak levels according to the Post Orders
• Enforce all Company rules/regulations
• Manage all contract uniforms, equipment, supplies
• Complete and process weekly site payroll timesheets for all security personnel
• Administer disciplinary action
• Establish and communicate team building techniques to enhance the guard force
• Conduct facility security risk management assessments and develop/implement corrective actions; investigate instances of physical security violations as well as alleged unlawful activity
• Communicated with production team members about quality issues.
• Coordinate security arrangements with local and Federal Protective Services and other enforcement organizations to assess investigations and to review known criminal activity
• Conduct drills, tests, and review incident response data for emergency situations
• Investigate all verbal and written allegations of harassment and threats
• Respond to all emergencies to ensure the safety of all government property and personnel.

• At IRS/DOT HQ, Manage all operational oversight for 100-armed security officers and Supervisory personnel
• Review and evaluate 90 employees (IRS Headquarters in Washington, DC) and 130 employees (DOT Headquarters in Washington, DC) to ensure all contract requirements are always maintained as described in each contract Statement of Work
• Direct and oversee all operational policies/procedures
• Train and provide guidance for all subordinate personnel
• Audit and control all Government access documents daily
• Uphold all Federal, State, and Local Laws/codes to ensure the safety/security of the agency's personnel and property
• Prepare daily and weekly reports for the Project Manager and client (i.e., schedules, completed Government forms, review all supervisor daily reports, daily work tasks, payroll, and equipment inventory)
• Review and evaluate all schedules for various shifts to assure that no posts are left unmanned as described in the Statement of Work
• Assure all security-related equipment is in operational condition
• Evaluate all shift personnel's performance to enhance work production and staff morale
• Complete written reports and investigate all lost and/or stolen property
• Promote a positive work environment
• Conduct regular quality control compliance inspections and document audits
• Conduct random post inspections
• Schedule repairs for all contracted equipment (i.e., radios, weapons, etc.)
• Provide memorandum, tasks, training assignments and standing orders for all security personnel
• Work independently to organize and plan staff training sessions
• Complete and evaluate payroll and ensure all contractual hours are accounted for
• Administer disciplinary action
• Conduct drills, tests, and review incident response data for emergency situations
• Investigate all incidents, thefts, and allegations
• Assess security risk to minimize Security violations.
• Coordinated training programs for new hires, ensuring all team members were knowledgeable about company policies, safety practices, and job-specific skills.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Oversaw all daily office operations and equipment maintenance.
• Optimized resource allocation by closely monitoring project progress and adjusting personnel assignments as needed.
• Evaluated performance metrics to identify areas for improvement in both individual employee performance and overall project management strategies.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Streamlined and monitored quality programs to alleviate overdue compliance activities.
• Complied with safe operating practices and assessed operational procedures against best practices.
• Coordinated site investigations, documented issues, and escalated to executive teams.
• Conducted thorough risk assessments to proactively address potential issues before they escalated into costly problems.
• Maintained records and logs of work performed and materials and equipment used.
• Launched quality assurance practices for each phase of development
• Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
• Followed standard operating procedures for inspections and tests.
• Reduced production errors by implementing strict quality control procedures and guidelines.
• Monitored product quality at all stages of production process.
• Collaborated with production staff to establish and meet quality standards
• Assisted in developing inspection and testing protocols.
• Inspected quality of products, taking note of functionality, appearance and other specifications for all DHS Maryland State=wide contracts.

Key studies in Graphic Arts