Summary
Overview
Work History
Education
Skills
Timeline
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JEFFREY H. EPSTEIN

Boston,MA

Summary

Dynamic web content manager and skilled communicator with extensive experience in journalism and public relations. Proficient in various Content Management Systems, including Drupal, WordPress, and Blackbaud Luminate, facilitating the effective planning and production of engaging website content. Expertise in SEO strategies enhances visibility and reach, while a collaborative approach fosters successful teamwork in public relations, promotion, and event planning. Proven ability to coordinate projects involving new websites, press releases, articles, photography, and image manipulation, contributing significantly to the Alzheimer's Association's educational initiatives.

Overview

12
12
years of professional experience

Work History

Producer/Host

Space World Update
Internet
08.2022 - 01.2025
  • Production of occasional YouTube videos about space news

Shipping Specialist, Part-time

Devoted Health
Waltham, Massachusetts
01.2023 - 07.2023
  • Shipped Apple iPads to several members daily to allow them to receive remote medical services at home; received several inbound iPads daily, returned after those appointments
  • Conformed UPS shipping labels to source records and proofread; updated records if shipping address was different

Contracted E-commerce Data Entry Specialist

Energy Federation, Inc.
Southborough, Massachusetts
08.2021 - 10.2021
  • Edited and updated product listings in e-commerce data sets
  • Researched products on manufacturer websites to get accurate specifications

Contracted HR Department Administrative Assistant

University System of New Hampshire
Durham, New Hampshire
05.2021 - 07.2021

• Processed legacy job applications in old system into new storage.
• Managed work flow of tasks with Excel spreadsheets
• Conformed item storage to match specific application documents.

Contracted Enrollment and Eligibility Representative

United Health Group
Hooksett, New Hampshire
09.2019 - 02.2021

• Prepared, processed, and maintained new member enrollments using data entry systems.

• Read and interpreted information from documents, including handwritten applications

• Used careful attention to detail to create new data records, comparing data against original sources such as Microsoft Excel spreadsheets.

• Worked in multiple applications, including Microsoft Teams, Excel and Salesforce, to manage and track cases

News Reporter and Editor

01.2018 - 09.2019
  • Various full-time and part-time newspaper jobs

Contracted Web Developer

Boston University, College of Arts & Sciences
02.2017 - 12.2017
  • Improved and developed layouts and styling for five new WordPress sites at. Ensured consistent and proper branding on site templates. Created mobile layouts and breakpoints to make sites responsive. Collaborated with content owners to research and suggest photography and design elements.

Staff Web Manager

Alzheimer's Association MA/NH
07.2013 - 01.2017
  • Enhanced non-profit's reputation and fundraising by improving the website user experience with information and outreach. Copy editing of web content, photography and photo editing.
  • Collaborative work on teams in public relations, promotion, and event planning. Wrote and distributed press releases for Alzheimer's Association education events.
  • Created new landing pages and microsites, and improved SEO and analytics reporting.
  • Wrote newsletter items and helped select appropriate images for newsletter and website.
  • Edited and managed content files and created original web code. Worked in marketing and communications departments, cooperating and coordinating branding and content with colleagues both within the department and in other departments.

Education

Bachelor of Arts - Mass Communications

Quinnipiac University
Hamden, Connecticut

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Interaction Design Foundation

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Lynda.com

Skills

  • Website Design
  • Website Coding
  • Writing and Editing
  • Photography and Photo Editing

Timeline

Shipping Specialist, Part-time

Devoted Health
01.2023 - 07.2023

Producer/Host

Space World Update
08.2022 - 01.2025

Contracted E-commerce Data Entry Specialist

Energy Federation, Inc.
08.2021 - 10.2021

Contracted HR Department Administrative Assistant

University System of New Hampshire
05.2021 - 07.2021

Contracted Enrollment and Eligibility Representative

United Health Group
09.2019 - 02.2021

News Reporter and Editor

01.2018 - 09.2019

Contracted Web Developer

Boston University, College of Arts & Sciences
02.2017 - 12.2017

Staff Web Manager

Alzheimer's Association MA/NH
07.2013 - 01.2017

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Interaction Design Foundation

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Lynda.com

Bachelor of Arts - Mass Communications

Quinnipiac University