Results driven 30 year sales professional skilled in many types of sales / industries. Provide outstanding customer service to retain / grow existing business while earing the trust and respect need to secure new business.
Overview
29
29
years of professional experience
Work History
Customer Service Sales Representative
MHS lift
Pennsauken, New Jersey
03.2023 - 02.2025
Retained and grew service revenue for Powered Industrial Trucks and Warehouse Racking in a multi-county territory.
Completed service reviews / audits with existing customer base to identify ways to save money through better use of equipment and suggested replacement of aging equipment.
Coordinated across multiple internal departments to ensure service jobs were prioritized and completed in a timely manner.
Training / Certified operators to operated Powered Industrial Trucks (Forklifts / Scissor Lifts).
Sr. Sales Representative / President's Club
NVR, Inc. / Ryan Homes
Voorhees, NJ
06.2010 - 03.2023
Sold ~340 homes for ~$105 million in revenue while maintaining over 98% Customer Satisfaction Ratings.
Led buyers through full life cycle of buying and building a new home (option selections, financing programs, mortgage approval, liaison to project manager).
Managed all marketing activities for assigned community. (Prospecting past leads, marketing to Realtor community, & other organic marketing activities.)
Coordinated and led internal community meeting between management, sales, production, & mortgage teams.
2014 President's Club Inductee.
2015 Builder's League of South Jersey winner for most units sold.
Multiple quarterly sales awards in New Jersey South division.
2011 Rookie of the Year award winner (top first year sales results).
Sales Account Manager
Ulticom. Inc.
Mount Laurel, NJ
09.1999 - 10.2009
Managed Telecommunication OEM sales for North and South America.
Prospected new business, established / negotiated OEM contracts, managed future growth in business with assigned accounts.
Led sales campaigns for new product launches.
Assured customers were up to date on all maintenance and support agreements.
Territory Sales Manager / Team Leader
CA, Inc. / Platinum Tech. / Logic Works Inc.
Princeton, NJ
08.1996 - 09.1999
Managed a Sales Territory of named accounts for leading Database Software company.
Responsible for existing account growth & prospecting
Led a team of 4 to 6 Jr. Account Managers.
Multiple time quarterly sales award winner.
Multiple time year end President's Club Award / Trip recipient.
Education
Bachelor of Science - Business Administration
Rider University
Lawrenceville, NJ
12.1993
Skills
Account Management / Retention / Relationship Building
New Business Development
Outstanding Customer Service / Positive Customer Experience
Excellent Responsiveness and Follow Through
Skilled in Microsoft suite of tools (Outlook, Dynamics, Word, EXcel, Powerpoint)
True Team Player
Timeline
Customer Service Sales Representative
MHS lift
03.2023 - 02.2025
Sr. Sales Representative / President's Club
NVR, Inc. / Ryan Homes
06.2010 - 03.2023
Sales Account Manager
Ulticom. Inc.
09.1999 - 10.2009
Territory Sales Manager / Team Leader
CA, Inc. / Platinum Tech. / Logic Works Inc.
08.1996 - 09.1999
Bachelor of Science - Business Administration
Rider University
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