Jeffrey Felton
Mexico,NY
Summary
Proven leader in bioprocessing and quality assurance with a track record of enhancing operational efficiency at Bristol Myers Squibb. Skilled in cGMP and cross-functional collaboration, I excel in process improvement and team training, significantly improving workflow management. Recognized for outstanding contributions to safety and continuous improvement, demonstrating exceptional organization and prioritization skills.
Overview
35
35
years of professional experience
Work History
Senior Process Associate I
Lotte Biologics.
Syracuse, NY
01.2023 - Current
- Inoculum Lead Role including training new associates, created it a daily checklist before and after shifts
- ISO 5 and Aseptic Qualifications
- Reviewing and Preparing night activities for team
- Communications through Teams with management and associates
- Making schedule adjustments according to workload for 3 different departments
- Communicating
through E-mails to Scheduler and management team about concerns or updates with activities
Senior Bioprocess Associate I
Bristol Myers Squibb
Syracuse, NY
01.2000 - 12.2022
- Leading media preparations and transfer activities
- Reviewing paperwork and e-logs
- Assembly, cleaning and steaming of process equipment
- Maintenance of laboratory equipment
- Maintaining 5S throughout the work day
- Operation of control systems and procedures supporting manufacturing operations
- Communications amongst our groups and other departments
- Coaching and guides new employees
Syracuse Quality Assurance
Bristol Myers Squibb
Syracuse, NY
01.2009 - 12.2010
- Support the cGMP training needs of Syracuse Site
- Assist in the development and implementation of key training strategies and tactics in support of departmental sites.
- ITP included the SOP's GKU's JFT's and hands on training regarding SQA Training Specialist position
- Development of online content training modules of implementation and use conjunction with Plateau Learning Management System
- Activity build collaborative relationships with all levels of the organization
- Collaborate with functional area representatives and cross- functional
EPO-B / Amikacin / F1 Pen G Amidase / Pilot Plant
Bristol Myers Squibb
Syracuse, NY
01.2000 - 12.2009
- Experienced and transferred to various departments throughout the plant.
- Served on various committees: BOSC representative; Co-Chair and Chair 2007-2010
- Site Safety Team Member
- Job Hazard Committee Member
- BEST Representative and Committee Member
Store Manager
Dunn Tire Corporation
Fairmount, NY
08.1998 - 12.1999
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Store received a Sales Percentage Improvement Award in 1999
Retail Store Manager
Foot Locker
Syracuse, NY
08.1991 - 08.1998
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
- Optimized store displays and appearance via strategic merchandising.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Received Awards for Sales Accessories and Recruiting
Education
Accounting
Onondaga Community College
Syracuse, NYAccounting
Nottingham High School
Syracuse, NY06.1982
Skills
- Continuous Improvement and Safety
- Process Documentation
- Knowledge of cGMP
- Qualified Trainer
- Manufacturing and Quality Experience
- Organization and Prioritization Skills
- Cross-Functional Collaboration
- Process Improvement
- Workflow Management
- Process flows
- Task Prioritization
- Self Motivation
Timeline
Senior Process Associate I
Lotte Biologics.
01.2023 - Current
Syracuse Quality Assurance
Bristol Myers Squibb
01.2009 - 12.2010
Senior Bioprocess Associate I
Bristol Myers Squibb
01.2000 - 12.2022
EPO-B / Amikacin / F1 Pen G Amidase / Pilot Plant
Bristol Myers Squibb
01.2000 - 12.2009
Store Manager
Dunn Tire Corporation
08.1998 - 12.1999
Retail Store Manager
Foot Locker
08.1991 - 08.1998
Accounting
Onondaga Community College
Accounting
Nottingham High School