Jeffria Bendford
Houston,TX
Summary
Adept at seasoning proficiency and fostering teamwork, I elevated guest experiences at Morrison Group by streamlining inventory and enhancing taste profiles. My knack for kitchen safety and positive client relations significantly boosted team morale and efficiency, demonstrating my ability to lead and innovate in fast-paced environments. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Grill Cook Prep
Morrison Group
10.2023 - 08.2024
- Maintained a clean and sanitary work environment, adhering to all health department regulations and guidelines.
- Streamlined inventory management by accurately tracking ingredient usage and notifying supervisors of low stock levels.
- Boosted team morale through positive attitude, fostering a collaborative atmosphere among the entire kitchen staff even under pressure situations.
- Consistently delivered exceptional taste experiences for customers using creative seasoning combinations tailored to individual palates.
- Collaborated with team members to optimize workflow during busy meal service periods.
Housekeeper Aide
Compass Group Management
05.2020 - 09.2023
- Participated in regular performance reviews with supervisors, seeking feedback for continuous improvement in job performance quality and efficiency levels.
- Maximized efficiency with thorough training in proper cleaning techniques and use of equipment.
- Reduced complaints by promptly addressing any housekeeping issues and providing swift solutions.
- Managed laundry responsibilities efficiently, ensuring clean linens were readily available for room turnovers.
- Handled special requests from guests with care and professionalism, enhancing their overall stay experience at the property.
- Provided exceptional support to fellow team members during peak times or when additional assistance was required, promoting a cohesive work environment.
- Aided in maintaining a pest-free environment through diligent cleaning practices and prompt reporting of any potential issues or concerns.
- Set an example for new team members by modeling appropriate behavior, work ethic, and job-specific skills, fostering a positive workplace culture.
- Improved teamwork among housekeeping staff by fostering open communication and collaboration within the department.
- Maintained high standards of cleanliness, contributing to an overall positive guest experience at the establishment.
Customer Service Representative
Taco Cabana
08.2018 - 04.2020
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Education
High School Diploma -
Hastings High School
Hastings, MI05.2015
Skills
- Seasoning proficiency
- Kitchen Safety
- Food Preparation
- Knife Skills
- Client Relations
- Product Knowledge
- Teamwork
- Time Management
Timeline
Grill Cook Prep
Morrison Group
10.2023 - 08.2024
Housekeeper Aide
Compass Group Management
05.2020 - 09.2023
Customer Service Representative
Taco Cabana
08.2018 - 04.2020
High School Diploma -
Hastings High School
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