Jeffry Malzahn
Clayton,NC
Summary
Accomplished leader and innovator who spearheaded the Raleigh Police Department's Street Crimes Unit, driving significant reductions in street crimes through expert team management and advanced criminal investigation techniques. Accomplished business owner at The Canine Mentor who further honed customer relations and employee development skills, achieving financial growth and high client satisfaction.
Overview
28
28
years of professional experience
Work History
Police Sergeant (Street Crimes)
Raleigh Police Department
2012.09 - 2019.01
- Founded Raleigh's Street Crimes Unit, was it's first Sergeant, and selected the personnel from a pool of applicants.
- Supervised a team of 8 Officer/Investigators
- Conducted investigations into pattern street crimes such as robberies, burglaries, and gang violence.
- Used confidential informants, physical surveillance, electronic surveillance, video surveillance, and social media for these investigations.
- Worked with District Attorneys, other RPD units, and other agencies to ensure successful prosecution of offenders.
- Managed personnel schedules, ensuring adequate coverage for shifts while minimizing overtime expenses.
Owner/Master Trainer
The Canine Mentor
2015.08 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Drove revenue increases of 100% in 2020, and 2021 and 50% in 2022
Police Patrol Officer
Raleigh Police Department
2009.11 - 2012.09
- Enhanced public safety by conducting routine patrols and responding to emergency calls, handling 15-20 calls per day.
- Investigated crimes by gathering evidence, interviewing witnesses, and working closely with detectives.
- Developed strong relationships with local businesses to help identify potential criminal activities early on before they escalated into major problems.
- Handled domestic disputes effectively, utilizing conflict resolution skills to ensure welfare of all involved parties.
- Reduced criminal activity through proactive policing and effective communication with community members.
- Testified in court cases as needed, providing accurate accounts of incidents backed up by thorough documentation.
- Implemented crime prevention strategies within assigned patrol areas to maintain safe environment for residents.
Police Patrol Officer
Wyoming Police Department
1997.01 - 2009.10
- Enhanced public safety by conducting routine patrols and responding to10-12 emergency calls per shift along with 1-5 K9 calls.
- Investigated crimes by gathering evidence, interviewing witnesses, and working closely with detectives.
- Developed strong relationships with local businesses to help identify potential criminal activities early on before they escalated into major problems.
- Conducted thorough background checks and interviews as part of the hiring process for new officers, ensuring a high standard of professionalism within the department.
- Reduced criminal activity through proactive policing and effective communication with community members.
- Testified in court cases as needed, providing accurate accounts of incidents backed up by thorough documentation.
- Implemented crime prevention strategies within assigned patrol areas to maintain a safe environment for residents.
- Evaluated security measures at public facilities and provided recommendations for improvements to better safeguard against potential threats.
Education
Bachelor of Arts - Criminal Justice
Michigan State University
East Lansing, MI05.1996
Juris Doctorate
Michigan State University
East Lansing, MISkills
- Verbal and written communication
- Employee Development
- Relationship Building
- Customer Relations
- Team Management
- Criminal Investigation
- Courtroom Testimony
- Problem Solving
- Analytical Skills
- Leadership
Timeline
Owner/Master Trainer
The Canine Mentor
2015.08 - Current
Police Sergeant (Street Crimes)
Raleigh Police Department
2012.09 - 2019.01
Police Patrol Officer
Raleigh Police Department
2009.11 - 2012.09
Police Patrol Officer
Wyoming Police Department
1997.01 - 2009.10
Bachelor of Arts - Criminal Justice
Michigan State University
Juris Doctorate
Michigan State University
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