Summary
Overview
Work History
Education
Skills
Websites
Timeline
CustomerServiceRepresentative
Jeffery Varnes

Jeffery Varnes

KETTERING

Summary

OBJECTIVE


To work in a creative and challenging work environment where I can exercise and expand my skills and knowledge.


PROFESSIONAL SUMMARY


I like to think creatively, encourage discussion and be acknowledged for making a difference. If I was asked to describe myself I would say I am a supportive people manager, a strategic leader, and a professional who can build trust.


"My name is Jeff Varnes and I have over 20 years in management, medical and I.T. related skills that I can bring to your team."

Overview

31
31
years of professional experience

Work History

Pharmacy Technician

Kroger
08.2018 - Current
  • Counted and labeled prescriptions with correct item and quantity.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Collected payments and resolved insurance issues for patients.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.

DIRECTOR OF PRODUCTION

Panoptic Media Marketing Inc
01.2015 - 01.2017
  • Managed Production staff in all aspects of advertising (print, digital, web design, social media and other forms of advertising).
  • Handled the day to day IT support, maintenance, upgrading and repair of company's PCs and VOIP phone system (8x8).
  • Managed the company's Microsoft Office 365 environment. Helped design the companys CMS using Quickbase.
  • Acted as a liaison to acquire new relationships and maintain companies existing relationships with major national ad agencies and publishers (Hearst, PACE, AGI Parade, etc.)

PRODUCTION MANAGER

America's MediaMarketing Inc
01.2003 - 01.2015
  • Managed Production staff in creating and placing ads with over 60 different major national magazines (Money, Forbes, Cosmo, Oprah, Better Homes and Gardens, etc.).
  • Maintained financial and business relationships with national agencies and publishers.
  • Handled the day to day IT support, maintenance, upgrading and repair of company's Small Business Server, PCs and Cisco phone system. Assited in the migration from Enterprise servers to SBS.
  • Conducted daily on site incemental tape backups and cloud based synchronisations. Also conducted weekly total backups which were stored off site.
  • Administered the company's websites and social media accounts.
  • Created new ad designs, concepts and materials for clients as necessary.

LEAD WEB DESIGNER / ASSISTANT IT MANAGER

America's MediaMarketing Inc
01.2000 - 01.2003
  • Created and administered over 50+ different HTML and .ASP based websites during the course of my 3 years.
  • Assisted in the day to day administration, maintenance, upgrading and repair of over 100 PCs including 2 Apple Mac computers and 9 different servers.
  • Created new web designs and concepts for company and clients.
  • Created logos, mock-ups, flyers, brochures, forms, and other graphic design elements for a wide variety of company and client needs.
  • Provided back up assistance to the graphics production staff.

MANAGEMENT SUPPORT

SAMS Wholesale Club
01.1995 - 01.1997
  • Assisted management by providing customer service and handling customer complaints, item returns, special orders, and so forth.
  • Was responsible for nightly closings involving 2-3 dozen employees in a large (30,000 square foot) warehouse environment. Was licensed as a forklight driver and operator.
  • Conducted safety sweeps and security checks of the store area and loading dock areas.

Education

A+ Hardware & Software Certification -

Global Training Solutions
01.2002

BS - Computer Information Systems

St Petersburg Junior College
01.1991

High School Diploma - undefined

Citrus High School
01.1987

Skills

  • PC HARDWARE (Installation, Repair, Upgrading, etc)
  • PC SOFTWARE (Adobe suite including Photoshop, Illustrator, Acrobat, etc)
  • Microsoft Products (All versions of Windows, Office, Excel, Powerpoint, etc)
  • Web Design (HTML / CSS)
  • Production scheduling
  • Team Management (Workforce planning and training, Cost reduction, Staffing management, etc)
  • Pharmacy Operations (Dispensing medications, Proper labeling, Drug safety & Quality Control, etc)
  • Patient Assistance (Insurance reconciliations, FDA and HIPAA compliance, Resolving customer issues & complaints, etc)

Timeline

Pharmacy Technician

Kroger
08.2018 - Current

DIRECTOR OF PRODUCTION

Panoptic Media Marketing Inc
01.2015 - 01.2017

PRODUCTION MANAGER

America's MediaMarketing Inc
01.2003 - 01.2015

LEAD WEB DESIGNER / ASSISTANT IT MANAGER

America's MediaMarketing Inc
01.2000 - 01.2003

MANAGEMENT SUPPORT

SAMS Wholesale Club
01.1995 - 01.1997

BS - Computer Information Systems

St Petersburg Junior College

High School Diploma - undefined

Citrus High School

A+ Hardware & Software Certification -

Global Training Solutions

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