Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Jefrie F. Medina

Jefrie F. Medina

Bronx,NY

Summary

Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.

Overview

10
10
years of professional experience

Work History

High Volume - Retail Associate Manager

T-Mobile U.S
New York, NY
09.2015 - Current
  • Modeled effective leadership to gain commitment to store goals and training to exceed industry standards.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Controlled store inventory and reviewed cash handling and operations reports.
  • Controlled operational compliance, safety and business standards to maximize efficiency and comply with corporate policy.
  • Enforced policies and procedures and administered disciplinary action to encourage quality performance of retail staff.
  • Supported staff development and goal attainment by focusing on skill development and job satisfaction.
  • Trained employees in suggested selling and merchandising techniques to meet sales quotas.
  • Monitored and identified store losses or inconsistencies and implemented solutions to successfully achieve company goals.
  • Liaised with retail manager to cultivate and maintain positive and uplifting work environment and family-centric culture.

Retail Store Manager

American Telecommunications Inc
Bronx, NY
05.2013 - 09.2015
  • Completed weekly schedules according to payroll policies.
  • Met inventory shrinkage standards on a month-to-month basis.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Coordinated weekly conferences with store associates to communicate sales and customer service goals.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Completed routine store inventories.
  • Generated repeat business by developing and maintaining a strong team of 7 employees devoted to customer service.

Unit Director

Bojangles Restaurant
Orlando, FL
02.2012 - 04.2013
  • Scheduled and directed staff in daily work assignments to maximize productivity
  • Minimized loss and misuse of equipment through proper restaurant supervision and staff training
  • Trained staff to deliver outstanding customer service
  • Performed weekly product orders to replenish store goods
  • Performed weekly inventory counts
  • Supervised staff of 15 personnel by implementing company policies, protocols, work rules and disciplinary action.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Estimated expected changes in business operations and made proactive adjustments to employee schedules and inventory levels to address needs.
  • Managed overstocking, restocking and inventory control procedures.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Education

MBA -

Baruch College of The City University of New York
New York, NY
05.2022

BBA - Operations Management

Baruch College of The City University of New York
New York, NY
05.2020

Associate of Science - Business Administration Management

BCC of The City University of New York
The Bronx, NY
05.2019

Skills

  • Business Leadership
  • Finance and Accounting Oversight
  • Cost Reduction
  • Human Resources Oversight
  • Decision Making
  • Performance Assessment
  • Employee Motivation
  • Goal Setting
  • Assignment Delegation
  • Multitasking and Prioritization
  • Sales Coaching

Languages

Spanish
Native or Bilingual

Timeline

High Volume - Retail Associate Manager

T-Mobile U.S
09.2015 - Current

Retail Store Manager

American Telecommunications Inc
05.2013 - 09.2015

Unit Director

Bojangles Restaurant
02.2012 - 04.2013

MBA -

Baruch College of The City University of New York

BBA - Operations Management

Baruch College of The City University of New York

Associate of Science - Business Administration Management

BCC of The City University of New York
Jefrie F. Medina