Jehaziel Flores

Perform on-site presentations on commercial and Industrial cleaning equipment for all customers. In addition to field diagnosis and trouble shooting, I also conduct a multitude of on site training on all new equipment purchases, and all training in floor care. In addition to being in charge of the equipment sales category for the branch I also support the sales team as a personal expert in our chemicals with a consultive approach to find the best possible solution for our customers.

• Assisted in the development of new production processes for chemical manufacturing operations.
• Performed troubleshooting on complex equipment systems, identified issues, and developed solutions to resolve problems.
• Provided technical support for research projects related to product development and improvement initiatives.
• Trained personnel on safe operating practices when handling hazardous materials or working around dangerous chemicals.
• Developed and implemented strategies to increase sales in assigned zones.
• Created and maintained positive relationships with sales managers, customers, and vendors.
• Reviewed daily sales reports to monitor performance against targets.
• Organized training sessions for store personnel on new product launches and promotions.
• Assisted in developing marketing campaigns aimed at increasing brand awareness in the region.
• Identified opportunities for process improvements within the zone's operations.
• Monitored competition in order to develop counter-strategies when necessary.
• Planned and coordinated events such as trade shows, conferences, or workshops.
• Provided guidance on pricing strategies that would maximize profits while maintaining customer satisfaction levels.
• Maintained positive communication with Regional Manager to share opportunities, obstacles and accomplished objectives.

• Managed, monitored and evaluated the performance of sales staff in designated zone.
• Developed and implemented strategies to maximize sales growth and profit margins.
• Conducted regular meetings with regional representatives to review performance results.
• Analyzed market trends, competitor activities, customer feedback and other data to identify areas of improvement.
• Maintained records of all sales transactions, orders and related activities.
• Provided support to customers by responding promptly to inquiries and resolving issues efficiently.

• Developed and implemented key account plans to meet customer needs and increase company profitability.
• Identified new opportunities for growth within existing accounts, as well as potential new customers.
• Conducted meetings with clients to discuss their objectives, challenges, and strategies.
• Provided regular reports on account activity and performance metrics to our division manager.
• Negotiated contracts with customers that balanced customer requirements with business objectives.
• Maintained a deep understanding of client products and services in order to effectively promote them.
• Monitored competitive activities within assigned accounts and communicated findings to management.
• Resolved conflicts between customers and other departments by identifying root causes and proposing solutions.
• Analyzed market trends, customer feedback, pricing strategies. to recommend changes in product offerings or services.
• Sought out opportunities for upselling additional products or services to existing customers.
• Created presentations for key stakeholders regarding progress updates or proposals for new initiatives.
• Established strong relationships with clients through regular communication and follow-up activities.
• Performed financial analyses of customer data in order to identify areas of improvement or cost savings.
• Managed the relationship between internal teams and external customers.

• Developed and maintained relationships with key accounts to ensure customer satisfaction.
• Analyzed and reported on sales performance of key accounts in comparison to overall company goals.
• Identified new business opportunities through market research, competitive analysis, and industry trends.
• Presented product solutions to key customers based on their needs and preferences.
• Implemented strategies to increase sales volume for key accounts while ensuring profitability targets were met.
• Created tailored marketing plans for each key account to maximize brand awareness and loyalty.
• Resolved customer complaints efficiently and effectively in a timely manner.
• Provided training sessions for internal teams on how to manage key accounts more effectively.
• Monitored competitor activities within the marketplace to identify potential threats or opportunities.
• Worked closely with other departments such as operations, logistics, finance. to ensure smooth delivery of products and services for customers.
• Prepared periodic reports on progress achieved against sales objectives set by management team.
• Collaborated with cross-functional teams including marketing, product development, customer service. to improve services offered to existing clients.
• Conducted regular meetings with customers' representatives to understand their changing needs and expectations.
• Maintained accurate records of all interactions with customers in CRM system.