Jehlani Warren
Palmetto,FL
Summary
Flexible team player with more than six years of expertise doing work quickly and effectively. Easily adjusts to evolving programs, procedures, and team needs. eager to support the expanding business. dependable worker providing efficient support services and clear communication to meet the specific needs of each customer. Observes safety precautions when lifting, exercising, and traveling in order to prevent client discomfort or harm. respects the spirit of empathy and decency to keep communication lines open and confidence high.
Overview
4
4
years of professional experience
Work History
ONLINE PERSONAL SHOPPER
WALMART
01.2024 - Current
- Assisted clients with physical therapy exercises.
- Developed professional relationships with customers to establish repeat business and increase trust.
- Provided product advice to customers to help select most suitable items for individual needs.
- Developed and implemented individual care plans tailored to needs of each client.
- Helped customers locate products and checked store system for merchandise at other sites.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
Sales Associate
Lacoste
11.2023 - Current
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Recommended complementary purchases to customers, increasing revenue.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
SALES ASSOCIATE
POLO RAULPH LAUREN
06.2020 - 06.2022
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged with customers to effectively build rapport and lasting relationships.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
M.D. - Criminal Justice
Defiance College
Defiance, OH05.2024
High School Diploma -
CYPRESS CREEK MIDDLE HIGH SCHOOL
Wesley Chapel, FL06.2020
Skills
- Communication
- Retail Store Operations
- Goal-Oriented
- Customer service
- Teamwork
- Leadership
- Problem-solving
- Adaptability
- Dependability
- Work ethic
- Shrinkage Control
- Dispute Mediation
Timeline
ONLINE PERSONAL SHOPPER
WALMART
01.2024 - Current
Sales Associate
Lacoste
11.2023 - Current
SALES ASSOCIATE
POLO RAULPH LAUREN
06.2020 - 06.2022
M.D. - Criminal Justice
Defiance College
High School Diploma -
CYPRESS CREEK MIDDLE HIGH SCHOOL