Jehmima Isma
Boynton Beach,FL
Summary
Healthcare professional prepared to bring compassion and efficiency to caregiving roles. Extensive background in providing personal care and emotional support, ensuring client comfort and safety. Known for strong collaboration with healthcare teams and adaptability to meet client needs. Skilled in managing diverse care plans and building trust with clients and their families.
Overview
14
14
years of professional experience
1
1
Certification
Work History
HHA
Private Care
12.2024 - Current
- Assisted clients with mobility and physical exercises to enhance overall well-being.
- Developed individualized care plans in collaboration with families and healthcare providers.
- Advocated for client needs, ensuring access to necessary medical services and resources.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Provided transportation and appointments management.
- Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
Substitute Teacher, K-12
District Of Palm Beach County
08.2022 - 05.2024
- Helped students develop life-long learning skills and good study habits.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Assigned, explained and graded homework.
- Organized lesson plans using teaching software for long-term interim assignments.
- Worked with principal's office on disciplinary and safety issues.
- Kept accurate and current attendance records and assignment sheets.
- Reported any signs of abuse or neglect of students to authorities immediately to maintain file compliance.
Child Protective Investigator
Department Of Children and Families, State of Florida
01.2023 - 01.2024
- Interviewed children, members of families, medical personnel and law enforcement to gain valuable information for each case.
- Conducted in-depth assessments to determine if children were safe from harm and abuse at home.
- Documented all relevant information by filling out forms and completing case reports.
- Advised families on steps required for successful completion of service plans aimed at reducing risks within the home environment.
- Managed high caseloads efficiently, prioritizing tasks based on urgency and level of risk to the child.
Administrator/Scheduling Coordinator
1st Agency For Home Health
12.2020 - 08.2022
- Created and maintained staff, client, and facility schedules.
- Provided staffing for sick leave, vacation, and/or long-term leave.
- Scheduled client appointments/visits according to care plans and staff availability.
- Discerned client services required as outlined in agreements, urgent requests, and care plans.
- Entered staff and client information into the database. Maintained staff and client statistics and reports. Maintained call-in and retention reports.
- Followed an emergency plan, in the most basic sense, is a guiding document that outlines in detail the systems and protocols that an organization has in place.
HHA
Eldercare At Home
12.2014 - 09.2021
- Improved patient well-being by providing compassionate and attentive personal care.
- Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
- Educated family members on proper caregiving techniques in order to provide seamless continuity of care between shifts or visits.
Clerk Intern
Easypicky Inc
09.2011 - 03.2014
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Processed timely accounts payable and accounts receivable updates to keep financial records. Supported company clerical functions using word processing and other software, email and office machines.
- Rectified problems such as damages and shortages by collaborating directly with vendor representatives.
- Produced daily reports on shipments, team performance and financial numbers.
Education
Home Health Aid - Training
Paramount And Expicare
Greenacres City, FL07.2018
CNA/Training - Nursing Assistance
Paramount Training
Riviera Beach, FL04.2012
Associate of Arts -
Palm Beach State College
Lake Worth, FL05.2021
Skills
Written and verbal
Ms office
Outbound calling
Team building
Medical Billing
Patient Care
Front Office
Multilingual
Customer service
Clerical Experience
Phone Etiquette
Medical Scheduling
- Patient care
- Vital signs monitoring
- First aid and safety
- Care plan management
- Client documentation
- Interpersonal communication
- Patient advocacy
- Case management
- Safety procedures
Insurance Verification
Word Processing
Certification
CPR
Home Health Aide
Languages
French
Full Professional
Creole
Native or Bilingual
Timeline
HHA
Private Care
12.2024 - Current
Child Protective Investigator
Department Of Children and Families, State of Florida
01.2023 - 01.2024
Substitute Teacher, K-12
District Of Palm Beach County
08.2022 - 05.2024
Administrator/Scheduling Coordinator
1st Agency For Home Health
12.2020 - 08.2022
HHA
Eldercare At Home
12.2014 - 09.2021
Clerk Intern
Easypicky Inc
09.2011 - 03.2014
Home Health Aid - Training
Paramount And Expicare
CNA/Training - Nursing Assistance
Paramount Training
Associate of Arts -
Palm Beach State College