Jehona Kukaj
RIDGEFIELD PARK ,NJ
Summary
Dynamic Registered Nurse with a proven track record at ATAC MEDICAL CARE PC, excelling in patient assessments and medication administration. Demonstrated compassion in patient care, significantly improving patient outcomes. Skilled in collaborating with multidisciplinary teams, ensuring comprehensive care plans. Expertise in diabetes management and patient advocacy highlights a commitment to excellence in healthcare.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Registered Nurse
ATAC MEDICAL CARE PC
05.2020 - Current
- Administered medication using electronic health record (EHR) software to maintain accurate patient records.
- Monitored vital signs and updated patient information using clinical decision support systems.
- Educated patients and families on post-discharge care and medication management.
- Provided wound care and dressing changes to promote healing and prevent infection.
- Documented patient care activities using patient management software to ensure continuity of care.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Educated patients on disease management strategies, enabling them to make informed decisions about their healthcare.
- Maintained quality care and comfort for patients with heart failure, pulmonary hypertension, and other conditions.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Administered medications and injections to patients.
- Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
- Managed prescription authorizations, billing, purchasing etc.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Implemented evidence-based fall prevention strategies, resulting in a significant decrease in patient falls within the unit.
- Streamlined medication administration processes for increased safety and accuracy during busy shifts.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Administered medications using automated dispensing systems to ensure precise dosage and timing.
Medical Office Manager
BULENT ATAC MD
12.2014 - 05.2020
- Oversaw daily operations for improved workflow and reduced patient wait times.
- Resolved patient concerns with personalized attention and prompt solutions.
- Implemented standardized protocols to enhance service delivery across departments.
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Managed daily administrative tasks to ensure smooth operations within the medical office environment.
- Maintained strict confidentiality of sensitive patient information, adhering to HIPAA guidelines and safeguarding against potential data breaches.
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
- Assisted physicians with clinical documentation to ensure complete and accurate records for each patient visit.
- Maintained up-to-date knowledge of healthcare regulations and policies, ensuring the practice remained in compliance at all times.
- Increased revenue by optimizing billing processes and ensuring timely collection of payments from both patients and insurance companies.
- Coordinated regular staff meetings to address challenges, discuss solutions, and share best practices within the team.
- Managed 10 employees with various personalities and from different cultures for large 4-physician practice.
- Ensured a safe, comfortable environment for patients by promptly addressing any concerns or issues that arose during their visits.
- Assisted with regulatory issues such as compliance.
- Drove staff engagement initiatives for enhanced productivity and morale.
- Addressed and remedied all patient or team member issues.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
Registered Medical Assistant
Ralph Yung MD
10.2010 - 11.2014
- Conducted patient intake, recording vital signs and medical history to provide comprehensive information for physicians.
- Demonstrated proficiency in venipuncture, collecting blood samples with minimal patient discomfort.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Called and faxed pharmacies to submit prescriptions and refills.
- Prepared and administered medications to alleviate patient symptoms.
- Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.
- Contributed to successful health outcomes by effectively communicating between patients and providers about treatments, medications, or follow-up instructions.
- 'Managed approximately 30 incoming calls, emails and faxes per day from customers
Education
High School Diploma -
SHMM DR.ALI SOKOLI
PRISHTINE, KOSOVOSkills
- Medication Administration
- Bone Marrow Assistance
- Iron Infusion Therapy
- Suture Extraction
- Abscess Drainage Expertise
- Slide Preparation and Staining Expertise
- Administered Bone Density Testing
Accomplishments
- Training - Trained team of staff nurses in medical office procedures to ensure consistent quality of care.
- Documentation - Ensured charting accuracy through precise documentation.
- Implementation - Assisted in implementation of new tracking system that resulted in improved patient care.
- Quality Assurance - Ensured and enforced medical office compliance with HIPAA, OSHA and CLIA regulations for maximum quality and control.
- Vitals Testing - Measured an average of 30 patients' weight, height, body temperature, pulse rate and blood pressure daily.
- Patient Advocacy - Explained treatment procedures, medication risks, special diets and physician instructions to patients.
- Supervised team of 10 staff members.
Certification
- Registered Nurse License (RN) - State Board of Nursing.
- Basic Life Support (BLS) Certification - American Heart Association.
- Registered Professional Nurse Multi State
Languages
English
Full Professional
Albanian
Native or Bilingual
Croatian
Professional Working
Serbian
Professional Working
Spanish
Elementary
Timeline
Registered Nurse
ATAC MEDICAL CARE PC
05.2020 - Current
Medical Office Manager
BULENT ATAC MD
12.2014 - 05.2020
Registered Medical Assistant
Ralph Yung MD
10.2010 - 11.2014
- Registered Nurse License (RN) - State Board of Nursing.
- Basic Life Support (BLS) Certification - American Heart Association.
- Registered Professional Nurse Multi State
High School Diploma -
SHMM DR.ALI SOKOLI
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