Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic
Jehovis Rodriguez

Jehovis Rodriguez

Clinton,MA

Summary

Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills. Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Reputable customer service professional brings strong phone speaking skills paired with in-depth knowledge of CRM systems. Offers vast experience connecting customers with products and services. Punctual and responsible individual polished in navigating multiple computer systems and applications.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Market Basket Supermarkets
Hudson, MA
03.2021 - Current
  • Coordinated with other departments to ensure smooth flow of operations.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Resolved conflicts between team members in an effective manner.
  • Established processes for monitoring customer satisfaction levels.
  • Communicated regularly with customers to gain insights into their needs.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Bank Teller

All One Credit Union
Clinton, MA
08.2023 - 06.2024
  • Provided assistance to other tellers during peak business hours as needed.
  • Balanced teller drawers regularly throughout the day according to established procedures.
  • Prepared reports on transaction activity for management review.
  • Performed cash handling duties including counting currency, coins and checks.
  • Handled large sums of money with accuracy while maintaining appropriate levels of security.
  • Assisted customers with opening new accounts, ordering checks, and setting up online banking services.
  • Reconciled daily sales sheets with actual physical money received from customers or deposited into ATM machines.

Education

High School Diploma -

Clinton High School
Clinton, MA
06-2024

Associate of Science -

Quinisagmond Community College
Worcester, MA

Some College (No Degree) - Business Administration and Management

Fitchburg State University
Fitchburg, MA

Skills

  • Customer service
  • Retail operations
  • Equipment operation
  • Safety compliance
  • Time management
  • Communication skills
  • Customer satisfaction
  • Shift scheduling
  • Verbal communication
  • FLUENT IN SPANISH
  • Friendly, positive attitude
  • Language interpretation

Accomplishments

  • Massachusetts State Seal Of Biliteracy

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual
Portuguese
Professional
French
Limited

Timeline

Bank Teller

All One Credit Union
08.2023 - 06.2024

Assistant Manager

Market Basket Supermarkets
03.2021 - Current

High School Diploma -

Clinton High School

Associate of Science -

Quinisagmond Community College

Some College (No Degree) - Business Administration and Management

Fitchburg State University

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