Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jehrson Salas

Douglas,AZ

Summary

IT Support Specialist with experience in process automation, inventory management, and technical troubleshooting. Certified IT Support Specialist with strong skills in network installation, maintenance, and system diagnostics. Proficient in using data analysis tools and providing technical solutions for both business and residential environments.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Owner and IT Support Technician

J&D Solutions
01.2024 - Current
  • Provide remote and on-site technical assistance, including network equipment installation, configuration, and maintenance
  • Implement automated solutions for inventory management using integration tools and QR codes
  • Develop chatbots and websites for automation and customer support services
  • Offer cybersecurity support and assist in system configuration for clients

Freelancer

01.2023 - Current
  • Created and automated inventory systems to optimize product tracking and minimize human error
  • Automated HR processes by integrating platforms through tools like Make

Education

Google IT Support Professional Certificate -

Coursera
01.2023

H&R Block Course - undefined

Tax Preparation
01.2016

Skills

  • Network installation and maintenance (LAN/WAN)
  • Fiber optic connectivity troubleshooting
  • Process automation and platform integration (Make, Google Forms)
  • Cybersecurity technical support
  • Data scraping and automation using Python
  • Database creation and inventory management

Certification

  • IT Support Certification, Coursera, 01/01/23
  • Google IT Support Professional Certificate, Coursera, 01/01/23
  • H&R Block Course – Tax Preparation, 01/01/16

Languages

Spanish
Native or Bilingual

Timeline

Owner and IT Support Technician

J&D Solutions
01.2024 - Current

Freelancer

01.2023 - Current

H&R Block Course - undefined

Tax Preparation

Google IT Support Professional Certificate -

Coursera
Jehrson Salas