Jehu Patterson
San Angelo,TX
Summary
Digital content associate with experience in content editing, scheduling, and cross-team coordination, supported by years of customer service and cash handling. Ensure brand compliance through accurate uploads and consistent metadata standards. Maintain smooth workflow support across digital platforms and front-line operations.
Overview
15
15
years of professional experience
Work History
Digital Content Associate
Olympus-Entertainment
San Angelo, TX
09.2024 - 09.2026
- Edited copy and visuals for Olympus-Entertainment website, social, and streaming channels.
- Managed digital content calendars for Olympus-Entertainment promotional campaigns and release schedules.
- Collaborated with marketing, design, and production teams on content updates.
- Uploaded content to various platforms for timely distribution. across content management systems and publishing platforms.
- Reviewed assets for brand consistency, tone, and spelling before distribution.
- Identified opportunities for improvements in existing processes related to content management.
Full Time Caregiver
Family
San Angelo, TX
05.2023 - 07.2024
- Provided daily personal care support for a family member in home setting.
- Helped with bathing, dressing, and grooming routines.
- Prepared meals and monitored food and fluid intake.
- Reminded family member about medications and scheduled tasks.
- Supported mobility, transfers, and safe walking assistance.
- Handled light housekeeping, laundry, and room organization.
- Drove family member to appointments and errands.
- Offered companionship, comfort, and attentive emotional support.
- Supported bathing, dressing, and personal care needs.
- Completed light housekeeping tasks related to client care, including laundry and changing linens.
- Maintained clean, organized environment for client comfort and safety.
Cashier
Stripes
09.2017 - 08.2023
- Assisted customers in completing purchases, locating items, and enrolling in reward programs to enhance customer satisfaction.
- Responded to customer needs and provided tailored product recommendations to drive sales growth.
- Greeted customers and assessed their needs to provide personalized service.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked and tagged merchandise on shelves to maintain organized displays.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked with floor team and managers to meet a wide range of customer needs.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Processed refunds and exchanges in accordance with company policy.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Set up new sales displays each week with fresh merchandise.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card, and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
- Used POS system to enter orders, process payments and issue receipts.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Cook
Sonic
08.2022 - 05.2023
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Prepared multiple orders simultaneously during peak periods with high accuracy, enhancing customer satisfaction and encouraging repeat business.
- Cooked identical dishes consistently each day with attention to detail and quality.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Monitored quality, tracked stock levels, and rotated items to ensure freshness of food and ingredients.
- Changed and sanitized kitchen surfaces to maintain cleanliness and safety standards. cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Communicated closely with servers to fully understand special orders for customers.
Janitor
Sitel
01.2012 - 07.2017
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Managed spills and cleaning emergencies to maintain safety and cleanliness standards throughout the facility.
- Mixed, used, and stored hazardous chemical cleaners safely to ensure compliance with health standards.
- Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
- Maintained floor cleaning and waxing equipment.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
- Relocated furniture for thorough cleaning and to create welcoming environments for special events.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Cleaned equipment and machinery to maintain in optimum working condition.
- Reported damages and hazardous conditions to management for further action.
- Reported vandalism or other damage to property to supervisor.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
Education
Bachelor of Science - Criminal Justice Business Management
Phoenix University
Phoenix, AZ05-2018
High School Diploma -
Central
San Angelo, TX05-2002
Skills
- Digital content management
- Content strategy
- Digital asset management
- Payment position
- Content error correction
- Workflow optimization
- Brand compliance
- Report generation
- Customer service
- Guest inquiries
- Online orders preparation
- Sales expertise
- POS system expertise
- POS system expertise
- Credit and cash transactions
- POS system expertise
- Refund handling
- Merchandise exchange
- Inventory management
- Cash management skills
- Time management skills
- Verbal communication
- Point of sale operation
- Credit and cash transactions
- Inventory management
- Cash management skills
- Content scheduling
Timeline
Digital Content Associate
Olympus-Entertainment
09.2024 - 09.2026
Full Time Caregiver
Family
05.2023 - 07.2024
Cook
Sonic
08.2022 - 05.2023
Cashier
Stripes
09.2017 - 08.2023
Janitor
Sitel
01.2012 - 07.2017
Bachelor of Science - Criminal Justice Business Management
Phoenix University
High School Diploma -
Central