Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeicel Perez

Lakewood,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

24
24
years of professional experience

Work History

Operations Manager

Supply Solutions
10.2006 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Organized records of vehicles, schedules and completed orders.
  • Reduced worker accidents by implementing improved safety standards and monitoring procedures.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.

Accounts Payable and Receivables

Supply Solutions
10.2006 - Current
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.
  • Prepared vendor invoices and processed incoming payments.
  • Processed and recorded accounts receivable transactions to facilitate prompt collection of customer payments.
  • Managed collections and follow-up on past-due accounts to speed up payments and minimize risk.
  • Prepared monthly reports of accounts receivable and accounts payable for management review.
  • Matched invoices to purchase orders for proper documentation and to facilitate payment.
  • Assisted CPA with bank reconciliations and month end.
  • Generated P&L reports to CPA and executive team

Sales Support Administrator

Supply Solutions
10.2006 - Current
  • Developed solutions to sales challenges and maximized business opportunities.
  • Communicated progress of monthly and quarterly initiatives to internal and external sales teams.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to Account Executive.
  • Updated account information to maintain customer records.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services, and company information.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Developed and maintained relationships with key accounts and existing customers.

Executive Assistance

Long Beach Yacht Club
06.1999 - 10.2006
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Organized and coordinated monthly meetings for board members.
  • Answered high volume of phone calls and email inquiries.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Transcribed meeting minutes to management team and board members.
  • Accomplished multiple tasks within established timeframes.

Education

Associate of Arts - Business Administration

Long Beach City College
Long Beach, CA
05.2011

Skills

  • Performance Monitoring
  • Maintenance Planning
  • Business Development
  • Data Management
  • Customer Service
  • Contract Negotiation
  • Team Building
  • Sales Operations

Timeline

Operations Manager

Supply Solutions
10.2006 - Current

Accounts Payable and Receivables

Supply Solutions
10.2006 - Current

Sales Support Administrator

Supply Solutions
10.2006 - Current

Executive Assistance

Long Beach Yacht Club
06.1999 - 10.2006

Associate of Arts - Business Administration

Long Beach City College

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Jeicel Perez