Jeidi Guerrero
Houston
Overview
11
11
years of professional experience
Work History
Cleaning Technician
Radiant Cleaning
Houston
01.2025 - Current
- Cleaned and sanitized residential and commercial spaces using efficient techniques.
- Organized and restocked cleaning supplies to ensure operational readiness.
- Vacuumed carpets in offices, hallways and other areas as needed.
- Sanitized kitchen surfaces such as countertops, sinks, microwaves, refrigerators.
- Disinfected door handles, telephones and other frequently touched surfaces.
- Dusted furniture and fixtures throughout the building.
- Cleaned and sanitized all bathrooms, including toilets, mirrors, sinks, and floors.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Independent Contractor
Lyft/Uber
Houston
06.2022 - 03.2026
- Provided safe and reliable transportation to passengers in diverse environments.
- Generated revenue by providing excellent customer service during commute.
- Gained positive feedback from customers, which contributed to customer retention.
- Navigated efficiently using GPS systems to optimize route selection for passengers.
- Maintained vehicle cleanliness and performed routine inspections for safety compliance.
Security Officer
Car Squad (Closed Down)
Houston
08.2022 - 02.2024
- Conducted regular patrols to proactively identify and mitigate security threats.
- Monitored premises to ensure safety and adherence to security protocols, fostering a secure environment.
- Observed, reported, and documented incidents to maintain accurate records and inform response strategies.
- Utilized communication skills to interact with staff, guests, vendors and law enforcement personnel in a professional manner.
- Assisted in training new security personnel on procedures.
Call Center Representative
Concentrix
Orlando
08.2018 - 03.2019
- Resolved customer inquiries and complaints efficiently, enhancing overall satisfaction rates.
- Managed high-volume inbound calls, resolving technical issues to ensure timely customer support.
- Navigated multiple software systems effectively during calls to enhance customer experience.
- Documented call interactions accurately in CRM systems, maintaining detailed customer records for future reference.
Kitchen Server
Adecco (Temp Agency)
Los Angeles
09.2016 - 06.2018
- Processed customer transactions with accuracy and efficiency, enhancing overall guest satisfaction.
- Maintained cleanliness and organization of dining area, ensuring compliance with health and safety regulations.
- Collaborated with team members to foster a positive work environment, contributing to seamless daily operations.
Kitchen Server
Good Samaritan Hospital Medical Center
Brockton
09.2015 - 06.2016
- Prepared and served food in compliance with health and safety regulations.
- Delivered food orders promptly to patients and communicated effectively with kitchen staff to elevate customer satisfaction.
- Conducted regular quality checks on food items to maintain freshness and presentation standards.
- Maintained cleanliness of workstations and dining areas to ensure customer satisfaction.
- Adapted quickly to changing demands during busy service periods efficiently.
Education
High School Diploma -
Southeastern Regional Vocational Technical High
South Easton, MA01-2015
Skills
- Deep cleaning expertise
- Standard cleaning
- Residential and commercial cleaning
- Surface cleaning
- Vacuuming
- Laundry Service
- Detail orientation
- Reliability
- Teamwork and independence
- Prioritization of responsibilities
- Strong work ethic
- Effective communication
- Versatile skill set
- Customer service
Timeline
Cleaning Technician
Radiant Cleaning
01.2025 - Current
Security Officer
Car Squad (Closed Down)
08.2022 - 02.2024
Independent Contractor
Lyft/Uber
06.2022 - 03.2026
Call Center Representative
Concentrix
08.2018 - 03.2019
Kitchen Server
Adecco (Temp Agency)
09.2016 - 06.2018
Kitchen Server
Good Samaritan Hospital Medical Center
09.2015 - 06.2016
High School Diploma -
Southeastern Regional Vocational Technical High