Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jeidy Redondo

Jeidy Redondo

Summary

Driven to exceed sales goals, with a knack for problem-solving and a strong foundation in budgeting and finance. Hardworking and passionate job seeker with strong organizational skills eager to secure any position. Ready to help achieve company goals. Detail-oriented, team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Strong work ethic. Knowledge of Word, Excel, Windows XP, Social Media Platforms and internet search.

Overview

17
17
years of professional experience

Work History

Independent Distributor

Senegence International, INC
06.2021 - Current
  • Increased sales revenue by consistently following up with leads and cultivating long-term relationships.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and relevant regulations.
  • Managed inventory effectively to maintain optimal stock levels and minimize storage costs.
  • Invested in tools and technologies to protect resources and assets.
  • Reviewed customer information to suggest best products for specific needs and maintain 0% return customer rate.
  • Collaborated with fellow independent distributors for joint promotional activities, maximizing reach within the target market.
  • Provided exceptional customer service, addressing inquiries promptly and resolving issues efficiently.
  • Utilized social media platforms effectively to engage potential customers and build brand awareness within the community.
  • Processed payments, made change, and provided receipts.
  • Maintained records of sales and customer information to support accuracy.
  • Delivered orders to customers to drive full satisfaction.
  • Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
  • Immediately addressed problems with customers to promote speedy resolution.

Sales Distributor

Paparazzi Accessories
10.2018 - 06.2021
  • Provided valuable feedback to management on customer preferences, competitor activity, and market trends.
  • Resolved any issues or disputes arising during the sales process swiftly and professionally.
  • Boosted sales revenue by identifying and targeting new markets and customer segments.
  • Delivered exceptional customer service, ensuring repeat business and client loyalty.
  • Oversaw inventory management, ensuring accurate stock levels while minimizing carrying costs.
  • Delivered orders to customers to drive full satisfaction.
  • Maintained positive relationships with customers to promote continued business opportunities.
  • Stocked shelves and loaded orders to prepare deliveries.
  • Mailed products to customers in a timely manner.
  • Facebook lives to present jewelry and interact with customers.

Sales & Service Specialist

Bank Of America
03.2014 - 11.2014
  • Developed strong rapport with customers, fostering loyalty and trust for sustained business growth.
  • Implemented successful sales strategies to identify new leads and expand market presence.
  • Utilized persuasive communication skills to successfully negotiate deals and close contracts.
  • Process basic transactions accurately and efficiently in the banking center when needed.
  • Identify customer's needs, recognizing the customer relationship, and create interest in appropriate product and solutions.
  • Ensure regulatory requirements, such as Anti-Money Laundering and Bank Secrecy Act, are adhered to.
  • Act with personal integrity, adhering to Code of Ethics and protecting customer/client and bank information.
  • Received my unique identification number and official seal as a Notary Public to act as an official government witness for legal documents of any kind.

Teller

Bank Of America
03.2009 - 03.2014
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Processed customer transactions promptly, minimizing wait times.
  • Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
  • Assisted customers with account inquiries, resolving issues promptly and professionally.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
  • Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
  • Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.
  • Educated customers on use of banking website and mobile apps.
  • Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures.
  • Followed up on customer complaints and provided solutions to enhance customer satisfaction.
  • Provided training to new tellers on bank procedures, systems, and customer service best practices.
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Educated customers on online banking and mobile banking applications.
  • Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.

Cashier

The Home Depot Inc
07.2008 - 03.2009
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Used POS system to enter orders, process payments and issue receipts.

Assistant Manager

Extra Space Storage
05.2007 - 06.2008
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
  • Reviewed sales and gross profit report to assess company efficiency.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Responsible for bank deposits, deposit corrections, receipt and reconciliation.
  • In charge of account receivables, prepare invoices for leases/rent of storage units.

Education

High School Diploma -

World Hope Academy
Miami, FL
06.2006

Skills

  • Problem Solver/Strategic Planner
  • Social Media Marketing
  • Account development
  • Sales
  • Budgeting and finance
  • Customer Service
  • Schedule Management
  • Payment Collection
  • Sales Goals
  • Merchandise Sales
  • Business Management
  • Homeschooling/Budgeting

Languages

Spanish
Native or Bilingual

Timeline

Independent Distributor

Senegence International, INC
06.2021 - Current

Sales Distributor

Paparazzi Accessories
10.2018 - 06.2021

Sales & Service Specialist

Bank Of America
03.2014 - 11.2014

Teller

Bank Of America
03.2009 - 03.2014

Cashier

The Home Depot Inc
07.2008 - 03.2009

Assistant Manager

Extra Space Storage
05.2007 - 06.2008

High School Diploma -

World Hope Academy

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Jeidy Redondo