A multi-potential employee known for having many abilities, talents, and interest. Dedicated team player offering my skills and abilities to contribute to team success.
Sanford Health - HQ Sioux Falls, SD, 2015-2018
40K+ Employees
One of the largest health care system in the US.
1. Assessed, organized, and digitized all employee paper files, and converted copies ensuring quality of the digital file. Reducing physical records storage requirements, streamlining access and distribution of information across our organization, enable faster search and retrieval, ensure best practices for document security, access, and compliance, and reducing records management costs.
2. Instrumental in introducing a new web portal responsible for distributing relevant information to employees on all levels.
3. Handled employee lifecycle data management transactions ensuring timely and accurate transaction including but not limited to employee separations and terminations.
4. Partnered with Employee Service Center to enable support transactions and processing activities aligned with the standards and processes.
5. Provided effective and efficient responses to inquiries from Sanford employees, candidates, long-term contractors, retirees, dependents, beneficiaries etc., regarding HR policies and procedures.
6. Promoted usage of self-service to employees, basic system issue, and navigational questions on our web portal.
7. Performed administration and operations of HR department for a fast-paced transaction effectively delivering excellent service to all employees, including but not limited to onboarding, benefits, retirements, terms etc.
8. Assessed the level of complexity of cases and provide resolution or facilitate escalation to supervisor.
Command - Confidence to take charge in action Persistent in influencing others and overcoming obstacles
Work Intensity - Work effort and persistent
Resourceful - Creative energy and willingness to adapt