Jeili Romero
Upper Darby,PA
Summary
Proven multitasker and exceptional communicator, I excelled at Sabrina’s Cafe by enhancing guest experiences and resolving concerns swiftly, ensuring customer satisfaction. Trained in cash handling and fluent in both english and spanish, I consistently maintained high cleanliness standards. My adaptability and focus on results significantly contributed to team efficiency and positive customer feedback.
Overview
5
5
years of professional experience
Work History
Server
Sabrina’s Cafe
02.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Barista/Cashier
Starbucks
07.2023 - 02.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Babysitter
Martinez Family
01.2020 - 11.2022
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Education
Upper Darby High School
601 N Lansdowne Ave, Drexel Hill, PA 1902606.2023
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Cleanliness standards
- Foreign language proficiency
- Adaptable and Flexible
Languages
Spanish
Native or Bilingual
Timeline
Barista/Cashier
Starbucks
07.2023 - 02.2024
Server
Sabrina’s Cafe
02.2023 - Current
Babysitter
Martinez Family
01.2020 - 11.2022
Upper Darby High School