Jeimmy Castellanos
Hopatcong,NJ
Summary
Diligent Server with proven relationship-building and time management skills in fast-paced restaurant environments. Capable of handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
3
3
years of professional experience
Work History
Server
Olive Garden
Rockaway, NJ
01.2023 - Current
- Provided refills on soup, salad, beverages, breadsticks, etc.
- Perform opening and closing duties such as setting up the side station area, restocking supplies, prepping the kitchen, etc.
- Work as a team alongside colleges, communicating & voicing if tables are in need of help.
Server
IHOP
Kenvil, NJ
05.2022 - 04.2023
- Took orders from customers accurately and in a timely manner.
- Maintained customer satisfaction by inspecting food prior to serving.
- Successfully addressed guest inquiries and complaints while maintaining professionalism.
- Stayed informed about daily specials, new menu items, promotions.
- Demonstrated exceptional customer service skills while attending to high volumes of daily customers.
Crew Trainer
McDonald's
Ledgewood, NJ
04.2021 - 08.2022
- Provided ongoing coaching and mentoring to crew members to increase productivity levels.
- Ensured compliance with safety regulations at all times during training sessions.
- Clearly communicated desired outcomes and performance expectations to new hires.
Education
Associate of Science - Computer Science And Programming
County College of Morris
Randolph Township, NJ05-2026
High School Diploma -
Dover High School
Dover, NJ06-2020
Skills
- Bilingual service (English / Spanish)
- Teamwork and Collaboration
- Attention to Detail
- Cleanliness standards
- Memory retention
- Tableside Etiquette
- Food Running
- Strong Work Ethic
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Server
Olive Garden
01.2023 - Current
Server
IHOP
05.2022 - 04.2023
Crew Trainer
McDonald's
04.2021 - 08.2022
Associate of Science - Computer Science And Programming
County College of Morris
High School Diploma -
Dover High School