Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jeimmy Medina

Miami,FL

Summary

Proactive and detail-oriented, I excelled as a Hotel Front Desk Clerk at Holiday Inn, enhancing guest satisfaction through expert reservation management and exceptional customer service. Skilled in Microsoft Office and property management systems, I streamlined check-in processes and boosted organizational efficiency, demonstrating a strong teamwork orientation without compromising on individual accountability.

Overview

2
2
years of professional experience

Work History

Hotel Front Desk Clerk

Holiday Inn
10.2022 - 09.2024
  • Collected room deposits, fees, and payments.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Collaborated with team members to handle guest requirements from check-in through check-out.
  • Confirmed relevant guest information and payment methods to prevent fraud.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Handled financial transactions accurately, ensuring proper billing and payment processing.
  • Managed a high volume of calls, directing guests to appropriate departments and services.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.

Education

Associate Degree In Nursing (RN) -

Miami Dade College
Miami, FL
10.2026

High School Diploma -

Booker T Washington High School
Miami, FL
06.2023

Skills

Customer Service

Languages

English/ Spanish
Full Professional

Timeline

Hotel Front Desk Clerk

Holiday Inn
10.2022 - 09.2024

Associate Degree In Nursing (RN) -

Miami Dade College

High School Diploma -

Booker T Washington High School
Jeimmy Medina