Jeimy Angel
San Antonio,TX
Summary
Natural leader with heart for people, passion for learning and growth that creates a thriving business environment.
- Seeking to expand my knowledge in business, lead by example and empower teams to achieve their full potential.
- Supervised department operations to ensure company regulations compliance and efficiency.
- Executed planning and problem-solving ideas. Achievements include surpassing performance targets and driving high sales goals.
Overview
9
9
years of professional experience
Work History
Connections Lead
H-E-B
12.2016 - Current
- Mentored new hires within the department, providing guidance on company policies and procedures as well as job-specific tasks.
- Managed team schedules, department projects and quality assurance.
- Led team to achieve high performance standards through consistent coaching and feedback.
- Collaborated with other departments to improve interdepartmental communication, enhancing overall organizational effectiveness.
- Boosted overall team morale by fostering a positive work environment and promoting open communication.
- Delegated tasks efficiently, maximizing the use of resources while maintaining high-quality output from the team members.
- Identified areas for improvement within the department, developing action plans to address those needs effectively.
- Ensured compliance with all relevant regulations and food safety guidelines within the department's operations.
- Oversaw daily operations of the department, ensuring smooth workflow.
Checker
H-E-B
12.2016 - Current
- Processed both cash and card purchases and returns.
- Reduced checkout waiting time for customers by maintaining an organized and efficient workspace.
- Handled customer complaints with professionalism, restoring satisfaction.
- Engaged with customers on sales floor, providing personable shopping experience.
- Exceeded performance targets consistently, demonstrating strong multitasking abilities under pressure.
Bookkeeper
Ross Stores
03.2015 - 12.2015
- Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
- Maintained and processed invoices, deposits, and money logs.
- Reduced errors in financial statements with meticulous attention to detail during data entry.
- Balanced safe, prepared tills, and prepared register bags for next sales date.
- Managed the ordering of supplies necessary for cash office operations, avoiding unexpected shortages or delays in service delivery.
Education
Training Completion Certification - Pharmacy Technology
Alamo Colleges District
San Antonio, United States04.2022
High School Diploma -
Francisco Jose De Caldas
Colombia12.2006
Skills
- Bilingual in Spanish and English [Fluent]
- Professionalism and Heart for People
- Team Leadership and Development
- Great Customer Service and Interpersonal Skills
- Verbal and Written communication skills
- Organizational Skills, Attention to Detail
- Computer Skills, MS Office
- Adaptability, Reliability
- Strategic Planning and Problem-Solving
Accomplishments
- Partner Development Series (2023)
- H-E-B YOU Program (2023)
- Career Development Series (2024)
- Women of Distinction (2024)
- BPM Spirit of H-E-B Award (2024)
- BPM Customer Service Award (2024)
Timeline
Connections Lead
H-E-B
12.2016 - Current
Checker
H-E-B
12.2016 - Current
Bookkeeper
Ross Stores
03.2015 - 12.2015
Training Completion Certification - Pharmacy Technology
Alamo Colleges District
High School Diploma -
Francisco Jose De Caldas