Summary
Overview
Work History
Education
Skills
Afternoon runs
Languages
Timeline
Generic

Jeimy Galdamez

Garden Grove,CA

Summary

Dynamic Assistant Store Manager with a proven track record at Ross Dress for Less, enhancing store performance through effective team leadership and problem-solving. Skilled in customer engagement and POS systems operations, significantly raised customer satisfaction and streamlined operations. Excelled in mentoring staff and optimizing store organization, demonstrating exceptional decision-making and team-building abilities.

Overview

6
6
years of professional experience

Work History

Assistant Store Manager

Ross Dress for Less
12.2018 - Current
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Interviewed, hired, and trained staff associates to equipped to comply with company policies and procedures.
  • Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Created and maintained safe and secure work environments for employees.

Education

Bachelor of Arts - Spanish

California State University - Fullerton
Fullerton, CA
12.2023

Skills

  • Problem-Solving
  • Customer Service and Engagement
  • Store Organization
  • Time Management
  • Team Building and Leadership
  • Attention to Detail
  • Stock management
  • Team Management
  • POS systems operations
  • Employee Scheduling
  • Hiring and Training
  • Work Planning and Prioritization
  • Issue Resolution
  • Database Management
  • Decision-Making

Afternoon runs

Personal hobbies include afternoon walks and runs along with my fur baby. 

Languages

Spanish
Full Professional

Timeline

Assistant Store Manager

Ross Dress for Less
12.2018 - Current

Bachelor of Arts - Spanish

California State University - Fullerton
Jeimy Galdamez