Jeimy Hernanadez
Pasadena
Summary
Dynamic Assistant Manager with a proven track record at Secretary, enhancing team productivity through effective scheduling and process improvements. Skilled in QuickBooks for financial management and adept in customer service, I excel in problem-solving, fast learner, and team leadership, ensuring high client satisfaction and seamless operations.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Secretary
10.2022 - Current
- Coordinated administrative tasks to streamline office operations and enhance team productivity.
- Managed scheduling, ensuring efficient use of resources and timely completion of projects.
- Developed training materials to onboard new employees, improving their integration into the team.
- Implemented process improvements that reduced response time for client inquiries and enhanced satisfaction.
- Proficient in QuickBooks for financial management and invoicing, with experience preparing and managing contracts for termite control services.
3.6.5 Almeda Mall
Retail
04.2021 - 03.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Maintained accurate cash drawer, ensuring proper change and balance at shift end.
- Collaborated with team members to manage high-volume sales periods effectively.
- Resolved customer complaints promptly, fostering positive store environment.
Education
Associate of Applied Science - Radiology
San Jacinto College
Pasadena, TX05-2027
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Assistant Manager
Secretary
10.2022 - Current
3.6.5 Almeda Mall
Retail
04.2021 - 03.2022
Associate of Applied Science - Radiology
San Jacinto College
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