Jeisamarie Perez Colon
Newton,NJ
Summary
Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver. Looking to enhance knowledge in the marketing and business world.
Overview
5
5
years of professional experience
Work History
Sales Associate
Victoria's Secret & PINK
Newton, NJ
02.2024 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Helped customers find specific products, answered questions, and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked with fellow sales team members to achieve group targets.
- Developed trusting relationships with customers by making personal connections.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Trained new team members in cash register operation, stock procedures, and customer services.
Assistant Manager
McDonald's Restaurant
Newton, NJ
05.2019 - 02.2024
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Coordinated with other departments to ensure smooth flow of operations.
- Developed a system for tracking inventory and ordering supplies as needed.
- Ensured compliance with safety regulations and company policies.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Collaborated with management on developing strategic plans for achieving business goals.
- Communicated regularly with customers to gain insights into their needs.
- Created reports on sales trends, inventory levels, and financial data.
- Analyzed business performance data and forecasted business results for upper management.
- Assigned work and monitored performance of project personnel.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Recruited and trained new employees to meet job requirements.
Education
Bachelor of Arts - Buisness Administeration With Marketing
Montclair State University
Montclair, NJ05-2026
Skills
- Retail loss prevention
- Client Account Management
- Upselling
- Product Sales
- Payment Processing
- Promotional support
- Sales Development
- Business Development
- Inventory Control
- Written and oral communication skills
- Customer Service
- Negotiation Tactics
- Time Management
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Sales Associate
Victoria's Secret & PINK
02.2024 - Current
Assistant Manager
McDonald's Restaurant
05.2019 - 02.2024
Bachelor of Arts - Buisness Administeration With Marketing
Montclair State University