Jeishaly Martinez
New York,NY
Summary
Offering strong organizational skills and aptitude for healthcare coordination, ready to learn and develop in clinical environment. Contributes to team atmosphere, assisting with patient care management and administrative tasks.Experienced with coordinating clinical operations and improving patient care processes. Utilizes effective communication and detailed record-keeping to ensure smooth workflow and compliance. Strong understanding of team collaboration and adaptable support in dynamic healthcare environments.
Overview
4
4
years of professional experience
Work History
Clinical Coordinator
Marks Home Care
05.2025 - Current
- Coordinated patient care plans with healthcare providers to ensure quality service delivery.
- Assisted in scheduling and managing home health visits for optimal resource allocation.
- Supported staff training initiatives to enhance clinical skills and compliance with protocols.
- Monitored patient progress and documented changes in health status for timely interventions.
- Demonstrated commitment to patient privacy by implementing robust data security measures and promoting adherence to HIPAA regulations among all team members.
- Mentored new clinical staff members for proper onboarding and orientation processes.
Home Care Coordinator
Marks Home Care
03.2023 - 05.2025
- Coordinated patient care schedules to optimize service delivery and enhance client satisfaction.
- Developed and maintained relationships with healthcare providers to ensure seamless communication and support.
- Implemented care plans tailored to individual patient needs, improving overall health outcomes.
- Conducted regular follow-ups with patients to ensure satisfaction with provided services and address any concerns or needs.
- Maintained a high level of customer satisfaction by addressing concerns promptly and professionally.
- Assisted families in understanding available resources, insurance coverage options, and financial implications related to home-based health services.
- Monitored compliance with regulatory standards, ensuring high-quality care in line with industry guidelines.
Home Care Coordinator CDPAP
Raices Home Care
01.2022 - 03.2023
- Coordinated care plans for clients, ensuring alignment with individual needs and preferences.
- Collaborated with healthcare professionals to facilitate effective communication regarding client progress and care adjustments.
- Developed and maintained accurate client records, ensuring compliance with regulatory standards and best practices.
- Trained new staff on operational procedures and best practices for client interaction and care delivery.
- Managed clinical documentation to maintain compliance with regulatory standards and requirements.
- Upheld strict confidentiality standards while handling sensitive personal information regarding patients'' health conditions.
- Advocated for clients'' rights throughout their interactions with healthcare professionals; ensuring they receive the appropriate levels of service according to their unique needs.
- Enhanced patient care by coordinating and scheduling home healthcare services.
Education
High School Diploma -
Bronx Collegiate Academy
Bronx 06-2021
Skills
- Staff scheduling
- Clinical leadership
- Clinical documentation
- Implementing training initiatives
- HHA Savvy
- HIPAA compliant
- Service utilization improvements
- Proficient in managing multiple tasks
- Customer engagement
- Calm under pressure
- Critical thinking
- Attention to detail
- Dependable and responsible
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Clinical Coordinator
Marks Home Care
05.2025 - Current
Home Care Coordinator
Marks Home Care
03.2023 - 05.2025
Home Care Coordinator CDPAP
Raices Home Care
01.2022 - 03.2023
High School Diploma -
Bronx Collegiate Academy