Summary
Work History
Education
Skills
References
Timeline
Generic

Jeishly Montalvo Pacheco

Brandon,Fl

Summary

A highly organized and hard-working individual looking for a responsible position to gain practical experience. With experience and emphasis on Customer service skills, prior time management as well as a focus on the efficiency and accuracy of work to ensure success within my future. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Work History

CSR

Federal Maximus
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
  • Participated in team meetings and training sessions to stay informed about policy updates and changes
  • Answered constant flow of customer calls with minimal wait times

Pharmacy Tech

CVS Pharmacy
  • Stocked, labeled, and inventoried medication to keep accurate records
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy
  • Entered and processed patients' prescriptions into internal system

Food delivery driver

UberEATS
- Current
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty

Data Entry Analyst

WellDyne
- Current
  • Secured and protected data from unauthorized access by complying with security protocols
  • Followed established procedures to enter and process data correctly
  • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies

Sales associate

Cricket Wireless
- 05.2023
  • Answered customer questions about sizing, accessories, and merchandise care
  • Provided positive first impressions to welcome existing, new, and potential customers
  • Engaged with customers to build rapport and loyalty
  • Assessed customer needs and utilized suggestive selling techniques to drive sales

Education

Bachelor degree in biomedical sciences -

Interamerican University Ponce Campus
06.2021

High school degree -

Asunción Rodríguez De Sala
05.2015

Skills

  • Teamwork
  • Customer service
  • Learn quickly
  • Responsible
  • Fluent bilingual: English / Spanish
  • Punctual
  • Working under pressure
  • Cashier
  • Data Entry

References

  • Cristin Scott, CVS Health, 843-655-8528
  • Georgina Rosa, Maximus, 813-853-1238

Timeline

CSR

Federal Maximus

Pharmacy Tech

CVS Pharmacy

Food delivery driver

UberEATS
- Current

Data Entry Analyst

WellDyne
- Current

Sales associate

Cricket Wireless
- 05.2023

Bachelor degree in biomedical sciences -

Interamerican University Ponce Campus

High school degree -

Asunción Rodríguez De Sala
Jeishly Montalvo Pacheco