Overview
Work History
Education
Skills
Timeline
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Jeissel Chavarria

American Canyon,CA

Overview

11
11
years of professional experience

Work History

Receptionist/Office Administrator/Dental Assistant

Galvan Dental Care
Vallejo, CA
02.2024 - Current
  • Greet and assist patients with a friendly and professional demeanor, ensuring a positive experience from check-in to check-out
  • Schedule patient appointments, ensure there was a full schedule, and confirm appointments as needed
  • Maintain patient accounts and charts, ensuring all information is accurate, up-to-date, and compliant with HIPAA standards
  • Sending out prescriptions to patients
  • Handle insurance billing and verification on PPO, HMO, and various insurances including, submitting claims, following up on unpaid claims, and providing patients with detailed insurance explanations
  • Explaining the difference between insurances to patients, verifying X-rays, narrative, and in some cases, perio charting is attached
  • Helping patients solve claims
  • Manage office inventory, order dental and office supplies, and make sure the office has all supplies needed
  • Perform general office duties such as sending faxes, emails, and ensuring the office is organized and running smoothly
  • Provide exceptional customer service by addressing patient inquiries, handling concerns, and managing office-related communications
  • Handling Referrals and specialty referrals for patients referred out our office for specialty doctors

Dental Assistant

Dr. Michael Yee DDS
Vallejo, CA
07.2021 - 01.2024
  • Responsible for greeting and assisting patients the moment they enter a dental office
  • Make appointments for patients, maintain their accounts and charts, help coordinate the dentist's schedule
  • Maintain patient accounts and charts, ensuring accuracy and compliance with HIPAA standards
  • Assist the dentist during procedures, preparing instruments and equipment, and providing necessary tools during treatments
  • Provide patients with clear explanations of upcoming procedures, addressing any questions to ensure comfort and understanding
  • Take detailed patient notes during appointments, documenting treatment plans, procedures, and any follow-up instructions

Leasing Consultant

FPI Management
Vallejo, CA
12.2018 - 07.2021
  • Posted property ads on major platforms such as Facebook, Craigslist, Trulia, Zillow, and Apartments.com, driving interest in available units
  • Managed and processed rental applications using RentCafe, ensuring a smooth application experience for prospective tenants
  • Conducted property tours for prospective tenants, showcasing available units and community amenities while highlighting key features
  • Regularly walked the property to ensure all areas were well-maintained, secure, and in good standing
  • Monitored security cameras to ensure the safety and security of residents and property
  • Assisted in planning and coordinating community events to foster resident engagement and a positive living environment
  • Managed HUD applications and lease renewals, ensuring all required documentation was completed in compliance with federal guidelines
  • Submitted and tracked work orders for maintenance requests, ensuring timely resolution of tenant issues
  • Ran lease renewal reminders and followed up with tenants to ensure on-time renewals
  • Responded to inquiries from prospective tenants on waitlists and managed follow-ups to facilitate leasing opportunities
  • Monitored parking and handled parking-related issues, ensuring compliance with property policies
  • Processed invoices, coordinated rent payments, and ensured the timely collection of monthly rent

Hostess/Server

Black Angus Steakhouse
Vallejo, CA
05.2014 - 12.2018
  • Greeted and seated guests promptly with a friendly and welcoming demeanor, ensuring a positive first impression
  • Took food and drink orders accurately, providing detailed menu information and recommendations to enhance the guest dining experience
  • Answered phone calls, managed reservations, and provided information about the restaurant's offerings and hours of operation
  • Ensured cleanliness and orderliness of dining areas and bathrooms, maintaining high standards of hygiene and presentation
  • Checked in with guests during meals to ensure satisfaction, addressing any concerns or special requests promptly
  • Ensured guests left with a positive experience by thanking them and inviting them to return, contributing to customer loyalty and repeat business

Education

High School Diploma -

Jesse Bethel High School
Vallejo
06-2015

Skills

  • Microsoft
  • Workday
  • Dentrix
  • Computer Skills
  • Networking
  • Time management
  • Customer service
  • Communication skills
  • Leadership
  • Bilingual (Spanish)
  • Guest services
  • Schedule Management
  • Calendar Management
  • Data Entry
  • Clerical Experience
  • Dental Office Experience
  • Billing
  • Insurance
  • Section 8
  • Fair Housing Regulations
  • Sales Experience
  • Marketing
  • Advertising
  • Typing

Timeline

Receptionist/Office Administrator/Dental Assistant

Galvan Dental Care
02.2024 - Current

Dental Assistant

Dr. Michael Yee DDS
07.2021 - 01.2024

Leasing Consultant

FPI Management
12.2018 - 07.2021

Hostess/Server

Black Angus Steakhouse
05.2014 - 12.2018

High School Diploma -

Jesse Bethel High School

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Jeissel Chavarria