Summary
Overview
Work History
Education
Skills
Fully work authorized.
Accomplishments
Certification
Timeline
Generic

JEISSON A BASTIDAS LINARES

Buffalo

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Lead Bank Teller

Key Bank
05.2024 - Current
  • Processing a high level of transactions with accuracy and efficiency.
  • Maintaining and balancing cash drawers.
  • Identifying the right banking products based on the needs of the customer.
  • Coach of new lead teller and KeyBank teller, (Spanish and English).
  • Supervised teller staff and acted as a liaison between teller staff and branch management.
  • Work directly with branch management on reports, banking compliance, and teller supervision.
  • Knowledge of platform, support and translator in account openings, Dispute requests, management of T21, OYD and QUEST.

Restaurant Manager

Ciudad Parrilla
11.2022 - 05.2023
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
  • Developed strategies for improved operational efficiency and customer satisfaction.
  • Supervised and trained staff in customer service, food handling, and safety protocols.

Coordinador E-commerce

Arturo Calle
09.2018 - 10.2022
  • Developed and implemented brand strategies to increase visibility, engagement, and customer loyalty.
  • Collaborated with internal teams including designers, copywriters, developers, marketers, salespeople and executives to create comprehensive branding initiatives.
  • Developed and maintained relationships with vendors, carriers and customers to ensure efficient shipping of goods.
  • Coordinated daily transportation activities including scheduling, routing, tracking and documentation.
  • Oversaw inventory management activities including ordering supplies as needed.

Store Manager

Modymarca SAS / Adidas Group
05.2014 - 08.2018
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Established customer service standards and monitored staff compliance.
  • Recruited, trained and supervised new employees.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Maintained inventory levels, tracked incoming and outgoing shipments, and managed stockroom organization.
  • Provided customer service support by answering questions, resolving issues, and helping customers find desired items.

Education

3 Years University "Systems Engineering" -

Universidad De Los Andes

Skills

  • Supply Chain Management
  • Logistics Oversight
  • Workforce Training
  • Customer Service Management
  • Bilingual Spanish / English

Fully work authorized.

No-Visa sponsorship required.

Accomplishments

  • Process Leader in the creation and implementation of Ecommerce Arturo Calle for Colombia and Central America; obtaining as a result the award for the best Retail company with a solid and competent Ecommerce (100% Compliance and -0.5% of errors and complaints) in the market. maintained during and after the pandemic.

Certification

  • Certifications in Management skills development. (2020)
  • Certifications in Electronic Commerce. (2020)
  • Certifications in Coaching business. (2021)
  • Certifications in Excel. (2021)

Timeline

Lead Bank Teller

Key Bank
05.2024 - Current

Restaurant Manager

Ciudad Parrilla
11.2022 - 05.2023

Coordinador E-commerce

Arturo Calle
09.2018 - 10.2022

Store Manager

Modymarca SAS / Adidas Group
05.2014 - 08.2018

3 Years University "Systems Engineering" -

Universidad De Los Andes

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JEISSON A BASTIDAS LINARES