Summary
Overview
Work History
Education
Skills
Timeline
Generic

JE'LA ALEXANDER

Atlanta,GA

Summary

A motivated individual with variety of skills from customer service, time management and warehouse experience whose seeking a position where my extensive experience may be professionally utilized and can grow further more. Talented professional seeking to fill a professional role.

Overview

2026
2026
years of professional experience

Work History

MATERIAL HANDLER

DHL Atlanta
01.2024 - Current
  • Efficiently manage material handling operations at DHL, optimizing warehouse workflows and maintaining inventory accuracy while ensuring timely processing of shipments

Records Specialist

Access Records Management
Atlanta, GA
  • Ensured that all records were properly labeled and filed away safely.
  • Performed quality assurance checks on incoming data to ensure accuracy.
  • Maintained up-to-date filing systems in accordance with organizational policies.
  • Conducted periodic audits of the existing records system to identify areas for improvement.
  • Prepared reports to document recordkeeping activities.
  • Organized and stored scanned documents in designated electronic folders.

DISPATCHER

McLane Company
04.2024 - 08.2024
  • Received and dispatched calls for emergency services
  • Monitored radio frequencies to ensure proper communication between personnel in the field and dispatch office
  • Updated records of driver locations, delays, and cancellations
  • Created daily reports detailing response times, call volumes, and other pertinent information
  • Assigned drivers to appropriate routes based on customer needs
  • Provided timely updates to customers regarding their orders or requests

LEAD

Pepsi Bottling Group
08.2023 - 04.2024
  • Assist workers with packaging & bottling of products
  • Unload freight & stock products

General Warehouse Associate

The Home Depot Distribution Center
Atlanta
08.2022 - 08.2023
  • Prepared finished stock for shipment by identifying, pulling and packing product.
  • Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
  • Loaded and unloaded goods from vehicles, ensuring secure and damage-free handling.
  • Monitored storage areas for cleanliness and organization.
  • Conducted regular inventory audits to maintain accuracy.
  • Assisted with loading and unloading of trucks as needed.

CUSTOMER CARE REPRESENTATIVE

L Brands Bath & Body Works/Victoria Secret
01.2021 - 07.2022
  • Assist customers with complaints on orders that were purchased through company
  • Provide solutions for customers and ensure their needs were met

CUSTOMER SERVICE REPRESENTATIVE/CASHIER

Krogers
06.2020 - 12.2020
  • Greet customers as they enter and leave the store
  • Assist customers at register, self-checkout with system and/or coupon issues
  • Handled customer service desk as requested by managers
  • Handled returns/exchanges, cash/credit transactions and assisted customers in cash counting for store deposits

WAREHOUSE TRAINER

Amazon
05.2019 - 05.2020
  • Unload packages onto conveyer belt and use RF Scanner to scan packages
  • Train new hires

Education

HIGH SCHOOL DIPLOMA -

Westlake High School
05.2018

Some College - HEALTH CARE SCIENCE

Albany State University

Skills

  • Driver Communication
  • Delivery Coordination
  • Schedule Management
  • Customer Service
  • Analytics
  • Microsoft Office
  • Time Management
  • Organization
  • Forklift Operation
  • Warehouse Operations
  • RF Scanner
  • Inventory Management
  • Training
  • Cash Handling
  • Problem Solving
  • Data Entry
  • Team Leadership
  • Conflict Resolution
  • Customer Engagement
  • Forklift operation
  • Material handling
  • Warehouse organization
  • Customer service
  • Team collaboration
  • Time management
  • Communication skills
  • Training and mentoring

Timeline

DISPATCHER

McLane Company
04.2024 - 08.2024

MATERIAL HANDLER

DHL Atlanta
01.2024 - Current

LEAD

Pepsi Bottling Group
08.2023 - 04.2024

General Warehouse Associate

The Home Depot Distribution Center
08.2022 - 08.2023

CUSTOMER CARE REPRESENTATIVE

L Brands Bath & Body Works/Victoria Secret
01.2021 - 07.2022

CUSTOMER SERVICE REPRESENTATIVE/CASHIER

Krogers
06.2020 - 12.2020

WAREHOUSE TRAINER

Amazon
05.2019 - 05.2020

Records Specialist

Access Records Management

HIGH SCHOOL DIPLOMA -

Westlake High School

Some College - HEALTH CARE SCIENCE

Albany State University
JE'LA ALEXANDER