JE'LA ALEXANDER
Atlanta,GA
Summary
A motivated individual with variety of skills from customer service, time management and warehouse experience whose seeking a position where my extensive experience may be professionally utilized and can grow further more. Talented professional seeking to fill a professional role.
Overview
2026
2026
years of professional experience
Work History
MATERIAL HANDLER
DHL Atlanta
01.2024 - Current
- Efficiently manage material handling operations at DHL, optimizing warehouse workflows and maintaining inventory accuracy while ensuring timely processing of shipments
Records Specialist
Access Records Management
Atlanta, GA
- Ensured that all records were properly labeled and filed away safely.
- Performed quality assurance checks on incoming data to ensure accuracy.
- Maintained up-to-date filing systems in accordance with organizational policies.
- Conducted periodic audits of the existing records system to identify areas for improvement.
- Prepared reports to document recordkeeping activities.
- Organized and stored scanned documents in designated electronic folders.
DISPATCHER
McLane Company
04.2024 - 08.2024
- Received and dispatched calls for emergency services
- Monitored radio frequencies to ensure proper communication between personnel in the field and dispatch office
- Updated records of driver locations, delays, and cancellations
- Created daily reports detailing response times, call volumes, and other pertinent information
- Assigned drivers to appropriate routes based on customer needs
- Provided timely updates to customers regarding their orders or requests
LEAD
Pepsi Bottling Group
08.2023 - 04.2024
- Assist workers with packaging & bottling of products
- Unload freight & stock products
General Warehouse Associate
The Home Depot Distribution Center
Atlanta
08.2022 - 08.2023
- Prepared finished stock for shipment by identifying, pulling and packing product.
- Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
- Loaded and unloaded goods from vehicles, ensuring secure and damage-free handling.
- Monitored storage areas for cleanliness and organization.
- Conducted regular inventory audits to maintain accuracy.
- Assisted with loading and unloading of trucks as needed.
CUSTOMER CARE REPRESENTATIVE
L Brands Bath & Body Works/Victoria Secret
01.2021 - 07.2022
- Assist customers with complaints on orders that were purchased through company
- Provide solutions for customers and ensure their needs were met
CUSTOMER SERVICE REPRESENTATIVE/CASHIER
Krogers
06.2020 - 12.2020
- Greet customers as they enter and leave the store
- Assist customers at register, self-checkout with system and/or coupon issues
- Handled customer service desk as requested by managers
- Handled returns/exchanges, cash/credit transactions and assisted customers in cash counting for store deposits
WAREHOUSE TRAINER
Amazon
05.2019 - 05.2020
- Unload packages onto conveyer belt and use RF Scanner to scan packages
- Train new hires
Education
HIGH SCHOOL DIPLOMA -
Westlake High School
05.2018
Some College - HEALTH CARE SCIENCE
Albany State University
Skills
- Driver Communication
- Delivery Coordination
- Schedule Management
- Customer Service
- Analytics
- Microsoft Office
- Time Management
- Organization
- Forklift Operation
- Warehouse Operations
- RF Scanner
- Inventory Management
- Training
- Cash Handling
- Problem Solving
- Data Entry
- Team Leadership
- Conflict Resolution
- Customer Engagement
- Forklift operation
- Material handling
- Warehouse organization
- Customer service
- Team collaboration
- Time management
- Communication skills
- Training and mentoring
Timeline
DISPATCHER
McLane Company
04.2024 - 08.2024
MATERIAL HANDLER
DHL Atlanta
01.2024 - Current
LEAD
Pepsi Bottling Group
08.2023 - 04.2024
General Warehouse Associate
The Home Depot Distribution Center
08.2022 - 08.2023
CUSTOMER CARE REPRESENTATIVE
L Brands Bath & Body Works/Victoria Secret
01.2021 - 07.2022
CUSTOMER SERVICE REPRESENTATIVE/CASHIER
Krogers
06.2020 - 12.2020
WAREHOUSE TRAINER
Amazon
05.2019 - 05.2020
Records Specialist
Access Records Management
HIGH SCHOOL DIPLOMA -
Westlake High School
Some College - HEALTH CARE SCIENCE
Albany State University