Jelah Dempsey
Bowie ,MD
Summary
Dynamic associate with proven expertise. Excellent in customer service, problem-solving, recognizing and enhancing shopping experiences. Maintained good store presentation standards. Proficient in point-of-sale operations, ensuring accurate transactions while fostering positive customer relationships. Committed to delivering exceptional service and operational efficiency. and maintaining cooperate brands
Overview
6
6
years of professional experience
Work History
Sales Associate
Ross Dress for Less
Bowie, MD
03.2024 - 07.2025
- Assisted customers on the sales floor to create a safe and secure shopping environment for everyone. Maintained a clutter free, clear egress to emergency exits. Immediately corrected and reported any unsafe conditions or practices to Store Leadership.
- Assisted Customers in any way necessary - is register-trained, answered Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling.
- Provided prompt and efficient responses to Customers at all times. Responded to Customer Service calls immediately. Handled all Customer issues in a courteous and helpful way.
- Performed cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.
- Maintained a professional appearance and adheres to the Company's dress code at all times.
Sales Associate
Giant Food Stores
Bowie, MD
08.2023 - 11.2023
- Learned and executed cooperate online customer order system.
- Participated in promotional activities by setting up displays and ensuring product availability.
- Engaged in ongoing training to improve product knowledge and customer service skills.
- Resolved customer complaints effectively, fostering positive relationships and repeat business.
- Assisting customers by providing friendly and helpful service to customers during their shopping experience.
- Stocked shelves to ensure they are well-stocked and organized to meet customer needs.
- Aided in keeping the store environment clean and tidy to enhance the shopping experience.
- Completed company required training and compliance requirements.
Sales Associate
Five Below
Bowie, MD
06.2022 - 12.2022
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained store presentation standards through effective merchandising and organization.
- Operated point-of-sale system for accurate transaction processing and cash handling.
- Collaborated with team members to streamline inventory management and stock replenishment.
- Work Cash register and assisted with annual Inventory
Administrative Assistant
Trinity Empowerment
Bowie, MD
06.2019 - 03.2022
- Managed scheduling and coordination of meetings for senior leadership team.
- Developed and maintained filing systems to enhance document retrieval efficiency.
- Assisted in preparation of reports and presentations for internal and external stakeholders.
- Streamlined office processes, resulting in improved workflow and time management.
Education
High School Diploma -
Bowie High School
BowieNo Degree - Biology
Lincoln University
06-2029
Skills
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
- Professional demeanor
Timeline
Sales Associate
Ross Dress for Less
03.2024 - 07.2025
Sales Associate
Giant Food Stores
08.2023 - 11.2023
Sales Associate
Five Below
06.2022 - 12.2022
Administrative Assistant
Trinity Empowerment
06.2019 - 03.2022
High School Diploma -
Bowie High School
No Degree - Biology
Lincoln University