Jelani Bryant
Albany,GA
Summary
Multi-Unit Manager / Project Manager credited with combining sales, marketing, and business development & training expertise to deliver substantial revenue growth in highly competitive business markets. Exemplary at aggressively driving the growth, retention and profitability of national accounts; highly successful at cultivating and expanding industry network connections and introducing products.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Associate Community Leader / Temporary Community Leader / Skills Trainer / Reginal Training Partner
Maple Street Biscuit Company / Cracker Barrel
Nashville, TN
09.2022 - Current
- 10 New Store Openings (Including Most Profitable)
- CL Training, ACL Training, Team Member Training: Included but not limited to Interviewing, Revel Training, Scheduling, and Forecasting.
- Hosted Train the Trainer / Developed Skills Trainers
- Store Support for locations with new leadership or opportunities
- Created / Help Create Pars for Locations / Truck Ordering Guides
- Provided mentorship to team members within stores, helping them develop skills necessary for future success within the company.
- Facilitated regional training events, improving team performance and collaboration across departments.
- Contributed to company growth by supporting new store openings by developing seamless training processes for new hires, resulting in regional-wide positive results.
- Directed resource allocation efforts, maximizing utilization of personnel, materials, and equipment resources for efficient operations management.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
Director of Retail / Food & Beverage
Legoland Discovery Center
Atlanta, GA
10.2021 - 08.2022
- Led team in compliance with all Lego CTT compliance standards & Georgia Serve Safe Guidelines Manager Works with Operation Marketing & Tech on revenue management and new ways to attract guests such as Inbound Calling Program.
- Increased revenue for location 3% to 7% based on Business Reviews
- P&L Management
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Monitored and coordinated workflows to optimize resources.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Supervised business volume forecast and planned accordingly, adjusting staffing, analyzing productivity, and monitoring expenses.
Project Manager / General Manager / Assistant General Manager
Stablegold Hospitality
Atlanta, Georgia
06.2017 - 01.2019
- Managed day-to-day operations including opening and closing hotels.
- Monitoring all cash handling, safe, and banking transactions.
- Increase profit by 27% while decreasing overhead by conducting monthly profit and loss.
- Transition Leader for first property acquisition outside of Atlanta Metro area (Macon).
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Multi - Unit Training & Floor Manager
Verizon Wireless
Washington, DC
12.2016 - 05.2017
- Preformed ordering & control 250K+ monthly for 3 locations.
- Training Sales Associates on selling strategies: direct floor sales and system training.
- Ensured that the team met all KPI’s & sales objectives.
- Conducted employee evaluations.
- Boosted sales performance by identifying growth opportunities and implementing targeted marketing strategies.
- Analyzed sales data to identify trends, adjusting strategies accordingly for maximum effectiveness.
- Promoted a positive work environment fostering teamwork, mutual respect, and open communication among employees.
Corporate Multi Unit GM /Sales Profit & Operations Coach
Burger King Corporate
Albany, GA
11.2012 - 12.2016
- Performed individual store audits for company compliance.
- Performed analysis of store data including daily sales, sale adjustments, inventory shrinkage, and controllable expenses.
- Trained employees on food safety practices and procedures.
- Sought new markets and revenue streams; ensured a continual increase in guest satisfaction by over 15%.
- Managed cross-functional teams for successful project completion, resulting in improved company performance.
- Achieved top performance by strategically adapting to the rapidly changing, competitive environment.
Education
Bachelor of Science - International Hospitality, Sales & Marketing
Johnson & Wales University
Charlotte, NC01.2012
Culinary Arts -
Johnson & Wales University
Charlotte, NC01.2010
Skills
- Multi-Unit Management/Sales
- Proven Team Leader
- Sales Training Proficiency
- Effective Communicator
- Operational Training
- Industry Networking
- Floor Training
- Strong Interpersonal Skills
- Customer Relations
- P&L Management
- Project Management
- New Business Development
- Partnership Development
- Community advocate
- Diversity and Inclusion
References
References Provided Upon Request
Accomplishments
Private Chef
Certification
ServSafe Food Handlers
ServSafe Manager Handlers
Timeline
Associate Community Leader / Temporary Community Leader / Skills Trainer / Reginal Training Partner
Maple Street Biscuit Company / Cracker Barrel
09.2022 - Current
Director of Retail / Food & Beverage
Legoland Discovery Center
10.2021 - 08.2022
Project Manager / General Manager / Assistant General Manager
Stablegold Hospitality
06.2017 - 01.2019
Multi - Unit Training & Floor Manager
Verizon Wireless
12.2016 - 05.2017
Corporate Multi Unit GM /Sales Profit & Operations Coach
Burger King Corporate
11.2012 - 12.2016
Bachelor of Science - International Hospitality, Sales & Marketing
Johnson & Wales University
Culinary Arts -
Johnson & Wales University
ServSafe Food Handlers
ServSafe Manager Handlers
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