Jelani Daniels
Brooklyn,NY
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
9
9
years of professional experience
Work History
Security Guard
Allied Universal, Andy Frain, Arrow security
06.2021 - 04.2022
- I was responsible for maintaining a professional demeanor in different environments that called for acute attention.
- Responsible for de- escalating conflict.
- Patrolled all floors in respective buildings to check for fire hazards as per F-02 fire safety standards.
- Responsible for maintaining a safe environment during all events.
- Searched thoroughly through bags at access entry points for.
- Responsible for attending to client needs and communicating mandates to them.
Hospitality Associate
YMCA
11.2017 - 11.2018
- Responsible for communicating various business policies to customers
- Multi-tasking on the phone and computer while dealing with in-person customers daily
- On the fly problem solving and taking unconventional approach to problems when necessary
- Responsible for taking payment for a plethora of business transactions
- Responsible for guest check-in and guest check-out on a daily basis while upholding excellent customer service.
Fitness trainer
05.2016 - 05.2018
- International sports science association
Garden Associate
Home Depot
01.2016 - 12.2017
- Actively sought out customers, assessed their needs and provided friendly assistance
- Provided garden knowledge, shared product features, and up sold related items for entire project
- Greeted every customer in the department and assisted other associates in adjacent departments
- Ensured cleanliness and maintained the entire in-stock condition of indoor and outdoor garden areas
- Completed safety training and provided hazard-free working and shopping environment
- Remained diligent regarding policies and immediately correcting hazards and/or unsafe conditions and reporting situations to the Manager on duty
- Provided exceptional customer service in Gardening, Building Materials, Décor, Electrical, Flooring, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, and Tool Rental.
Summer Camp Counselor
YMCA
01.2013 - 01.2015
- Responsible for providing a safe and positive environment for school-age children
- Provided opportunities for learning, interaction, academic/personal growth, and basketball training.
Sachem East Camp Counselor
YMCA
01.2013 - 01.2015
- Responsible for managing front desk at camp which include monetary transaction, customer complaints, and scheduled appointments
- Provided basic first aid to injured athletes
- Engaged with parents and children formally and passionately for camp purposes.
Education
Add degree - Add field of study
Albright College
High school diploma or GED -
Sachem East High School
01.2013
Skills
- Gardening
- Cash Handling
- Excellent Communication Skills - 5 years
- Computer Literacy
- Microsoft office - 5 years
- Customer Service
- MS OFFICE - 5 years
- Security Front Desk
- Surveillance Landscape Maintenance
- Upselling Typing
- Merchandising Mowing
- Fitness trainer
Timeline
Security Guard
Allied Universal, Andy Frain, Arrow security
06.2021 - 04.2022
Hospitality Associate
YMCA
11.2017 - 11.2018
Fitness trainer
05.2016 - 05.2018
Garden Associate
Home Depot
01.2016 - 12.2017
Summer Camp Counselor
YMCA
01.2013 - 01.2015
Sachem East Camp Counselor
YMCA
01.2013 - 01.2015
Add degree - Add field of study
Albright College
High school diploma or GED -
Sachem East High School
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