Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeleidis Yaneht Cruz

Stafford ,VA

Summary

Highly-motivated with a desire to take on new challenges. Strong work ethic, with exceptional Leadership skills. Adept at working effectively unsupervised and quickly mastering new skills. Responsible, motivated and ready to apply Knowledge in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work. Skilled in working under pressure and adapting to new situations and challenges to best enhance the Companies brand. Seeking to expand skills while facilitating company growth.

Overview

10
10
years of professional experience

Work History

Security Monitor

Amentum
Falls Church, VA
02.2024 - Current
  • closely observe and surveil your surroundings and the activities of individuals working in and/or visiting sensitive facilities.
  • Investigated incidents, wrote detailed reports, and submitted them to supervisors or law enforcement when necessary.
  • Provided customer service support to employees, visitors, vendors. when needed.
  • Trained new personnel in security procedures or security equipment.
  • Interacted with personnel from local law enforcement agencies as required by protocol.
  • Enforced access control policies at entrances and exits of the premises.
  • Investigated and resolved security breaches or safety incidents.
  • Identified suspicious activity to determine appropriate response.
  • Adhered to daily patrol schedules to support consistent security presence throughout property.

Cafe Worker

Sodexo USA
Chantilly, VA
04.2021 - 02.2024
  • Memorized menu items and food preparation methods to better explain selections to guests and increase sales.
  • Prepared and cooked food items according to recipes, menus and supervisor's instructions.
  • Provided excellent customer service by responding promptly to inquiries and resolving any complaints or issues quickly.
  • Communicated effectively with colleagues in order to ensure smooth operations throughout shifts.
  • Trained new staff members on proper procedures related to food preparation, storage and service.
  • Managed inventory levels, ordering supplies as needed to maintain stock.
  • Conducted weekly meetings with staff to discuss goals and objectives.

Dispatcher

Express Employment
Manassas, VA
01.2021 - 03.2021
  • Updated records of driver locations, delays, and cancellations.
  • Created daily reports detailing response times, call volumes, and other pertinent information.
  • Assigned drivers to appropriate routes based on customer needs.
  • Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
  • Utilized various software systems to facilitate movement, planning and scheduling.
  • Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
  • Managed a large volume of phone calls while ensuring accuracy in data entry.
  • Relayed work orders and information between work crews, supervisors and field personnel.
  • Addressed questions, problems or requests for service or equipment.

Rural Carrier Associate

USPS
Centreville, VA
09.2020 - 11.2020
  • Collected outgoing mail from homes and businesses to deliver to post office for processing.
  • Sorted mail for delivery, arranging mail in delivery sequence.
  • Scanned labels on letters or parcels to confirm receipt.
  • Delivered mail to residents and business within assigned area.
  • Cleaned and checked over vehicle after completion of daily deliveries.
  • Followed strict package safety standards to protect customers and team members.

Nanny

Private Nanny
Alexandria, VA
06.2019 - 03.2020
  • Assisted children with completing homework and special assignments to improve academic performance.
  • Provided safe transportation to and from activities and events.
  • Tended to children's general needs while providing supervision for safety in day-to-day activities.
  • Participated in hands-on learning activities with children incorporating art.
  • Encouraged safe, positive behavior by redirecting children to take positive action.
  • Regulated children's schedules to balance rest, learning and play.

Key Holder

Payless Shoe source
Manassas, VA
01.2018 - 06.2019
  • Supervised bank deposits and security procedures to support store opening and closing.
  • Signed for incoming shipments in manager's absence.
  • Assisted customers with locating and securing desired products.
  • Suggested additional items and merchandise to boost sales.
  • Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
  • Handled opening and closing duties to keep store organized, well-stocked and running smoothly.
  • Adhered to company policies and procedures and recommended coworkers' compliance to establish uniform standard of conduct.

Cashier

Food Lion
Manassas, VA
09.2017 - 01.2018
  • Collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Helped with purchases and signed customers up for rewards program.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.

Home Babysitter

Self Employed.
, VA
12.2016 - 09.2017
  • Enforced rules to teach good manners and maintain safe environment.
  • Cared for children of various ages and assisted with feeding, dressing and daily activities.
  • Monitored children's safety and well-being to prevent accidents and falls.
  • Communicated with children's parents or guardians about daily activities, behaviors and related issues.
  • Assisted with bathroom breaks and served meals to maintain familiar schedule for little ones.
  • Supervised children and activities while exhibiting safe, healthy and developmentally appropriate childcare practices.

Crew Leader

Dunkin' Donuts
Port Chester, NY
06.2014 - 08.2015
  • Promoted adherence to company policies and health and safety standards.
  • Checked orders for quality and completeness.
  • Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Rang up orders on cash register to process cash, credit card and personal check payments.
  • Observed safety protocols and manufacturer's instructions when using heavy machinery and equipment.
  • Greeted customers and responded to informational requests.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.

Education

Phlebotomy Science -

ASNAH
Woodbridge, VA
03.2018

High School Diploma -

New Rochelle High School
New Rochelle, NY
06.2016

Veterinary Science -

BOCES
Valhalla, NY
06.2016

Skills

  • Bilingual Spanish/ English
  • Verbal Communication
  • Documentation skills
  • Multitasking
  • Supervision & leadership
  • Computer skills
  • Organizational skills
  • Reliable & trustworthy
  • Punctuality
  • Coaching and Mentoring
  • Teamwork and Collaboration
  • Professionalism
  • Leadership
  • Access Control
  • Decision-Making
  • Continuous Improvement

Timeline

Security Monitor

Amentum
02.2024 - Current

Cafe Worker

Sodexo USA
04.2021 - 02.2024

Dispatcher

Express Employment
01.2021 - 03.2021

Rural Carrier Associate

USPS
09.2020 - 11.2020

Nanny

Private Nanny
06.2019 - 03.2020

Key Holder

Payless Shoe source
01.2018 - 06.2019

Cashier

Food Lion
09.2017 - 01.2018

Home Babysitter

Self Employed.
12.2016 - 09.2017

Crew Leader

Dunkin' Donuts
06.2014 - 08.2015

Phlebotomy Science -

ASNAH

High School Diploma -

New Rochelle High School

Veterinary Science -

BOCES

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Jeleidis Yaneht Cruz