Jelena King
Spring Hill,FL
Summary
Dedicated Medical First Responder with extensive experience at AMR Ambulance, adept in providing compassionate care and performing life-saving interventions, enhancing survival rates by a significant margin. Skilled in HIPAA compliance and demonstrating exceptional teamwork, I thrive in high-pressure environments, ensuring rapid and safe patient transport. Proven leadership in training teams and managing critical situations with a calm demeanor. Experienced with emergency response and patient care in critical situations. Utilizes quick thinking and decisive action to manage medical emergencies efficiently. Strong understanding of first aid and CPR techniques, ensuring optimal patient care. Professional responder with comprehensive skills in emergency medical care, triage, and patient stabilization. Demonstrates strong teamwork and adaptability, ensuring reliable support in high-pressure situations. Adept at critical thinking, quick decision-making, and effective communication to deliver optimal outcomes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical First Responder
AMR Ambulance
08.2023 - Current
- Provided compassionate care to patients, addressing their physical and emotional needs during medical crises.
- Performed CPR and other life-saving interventions on patients experiencing cardiac arrest or respiratory distress, ultimately increasing survival rates.
- Operated emergency vehicles safely under high-stress conditions, prioritizing rapid response while adhering to traffic laws.
- Maintained a calm and professional demeanor while working in high-pressure situations, effectively managing stress for optimal job performance.
- Established rapport with patients'' families, providing reassurance and updates on the status of their loved ones during challenging moments.
- Ensured proper equipment maintenance by regularly inspecting supplies and reporting any deficiencies for prompt replacement or repair.
Medical First Responder
Medfleet
12.2023 - 07.2024
- Provided compassionate care to patients, addressing their physical and emotional needs during medical crises.
- Performed CPR and other life-saving interventions on patients experiencing cardiac arrest or respiratory distress, ultimately increasing survival rates.
- Operated emergency vehicles safely under high-stress conditions, prioritizing rapid response while adhering to traffic laws.
- Maintained a calm and professional demeanor while working in high-pressure situations, effectively managing stress for optimal job performance.
- Established rapport with patients'' families, providing reassurance and updates on the status of their loved ones during challenging moments.
Medical First Responder
AMR Ambulance
08.2022 - 10.2023
- Provided compassionate care to patients, addressing their physical and emotional needs during medical crises.
- Performed CPR and other life-saving interventions on patients experiencing cardiac arrest or respiratory distress, ultimately increasing survival rates.
- Operated emergency vehicles safely under high-stress conditions, prioritizing rapid response while adhering to traffic laws.
- Participated in community outreach events to promote public awareness of first aid techniques, safety precautions, and the role of Medical First Responders in emergency situations.
- Established rapport with patients'' families, providing reassurance and updates on the status of their loved ones during challenging moments.
Registration Representative
Hillsdale Hospital
06.2021 - 02.2022
- Collected demographic and insurance information from patients.
- Organized, checked and submitted all related paperwork.
- Provided thorough information about admissions policies, financial requirements, and check-in procedures.
- Supported hospital compliance efforts by adhering to HIPAA guidelines and maintaining the confidentiality of patient information.
- Coordinated with clinical departments to schedule appointments, confirm availability, and communicate any changes to patients.
- Ensured prompt resolution of discrepancies in payment balances by collaborating closely with the finance team.
Patient Transporter
Ascension Macomb-Oakland Hospital
10.2019 - 06.2021
- Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Assisted patients in using oxygen tanks and other medical equipment to manage smooth transition from hospital to designated location.
- Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
ACE / Crew Member
Little Caesars
12.2017 - 10.2019
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Trained new team members on procedures, customer service, and sales techniques.
Education
High School Diploma -
Warren Woods Tower HS
Warren, MISkills
- Cardiopulmonary resuscitation
- Pre-Hospital Emergencies and Procedures
- HIPAA compliance
- Documentation and Communication skills
- Switchboard operations
- Admissions requirements
- Customer service
- Teamwork and collaboration
- Cash handling and Food Prep
- Attention to detail
- Self-discipline and Problem Solving
- Crew leadership
Certification
Heart Saver BLS Cert
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Medical First Responder
Medfleet
12.2023 - 07.2024
Medical First Responder
AMR Ambulance
08.2023 - Current
Medical First Responder
AMR Ambulance
08.2022 - 10.2023
Registration Representative
Hillsdale Hospital
06.2021 - 02.2022
Patient Transporter
Ascension Macomb-Oakland Hospital
10.2019 - 06.2021
ACE / Crew Member
Little Caesars
12.2017 - 10.2019
High School Diploma -
Warren Woods Tower HS
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