Jelena Luzaic Rosario
Mays Landing,NJ
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Customer-oriented Manager with 6 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments.
Knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Manager
Boardwalk Favourites
02.2018 - Current
- Controlled costs to keep business operating within budget and increase profits.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Maximized performance by monitoring daily activities and mentoring team members.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Tracked food production levels, meal counts, and supply costs.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Managed and motivated employees to be productive and engaged in work.
- Onboarded new employees with training and new hire documentation.
- Improved safety procedures to create safe working conditions for workers.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Oversaw food preparation and monitored safety protocols.
Care Nurse
MeliorVita
09.2016 - 03.2017
- Administered medications and oversaw activities of daily living such as bathing, hygiene and ambulation.
- Coordinated services with other healthcare professionals such as physical therapists and social workers, optimizing patient outcomes.
- Promoted client safety by conducting thorough home assessments for potential hazards or barriers to recovery.
- Worked well in a team setting, providing support and guidance.
Salesperson
Nicola`S Fashion Park Outlet
10.2014 - 05.2015
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Restocked and organized merchandise in front lanes.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Used POS system to enter orders, process payments and issue receipts.
Education
Bachelor of Science - Medical Radiologic Technology
High Health School of Professional Studies
Belgrade, Serbia2025
High School Diploma -
Gymasium
Indjija, Serbia06.2011
Skills
- Complex Problem-Solving
- Cost Control
- Performance Evaluations
- Business Administration
- Documentation And Reporting
- Staff Training and Development
- Scheduling and Coordinating
- Budget Control
- Hiring and Training
- Verbal and written communication
- Customer Service
- Good Judgment
Certification
ServSafe Certification
Additional Information
US Permanent Resident and have SSN
Languages
Spanish
Limited Working
English
Full Professional
Serbian
Native or Bilingual
Croatian
Native or Bilingual
German
Elementary
Timeline
Manager
Boardwalk Favourites
02.2018 - Current
Care Nurse
MeliorVita
09.2016 - 03.2017
Salesperson
Nicola`S Fashion Park Outlet
10.2014 - 05.2015
Bachelor of Science - Medical Radiologic Technology
High Health School of Professional Studies
High School Diploma -
Gymasium