Jelena Markovic
Belgrade
Summary
Accomplished Consultant drives organizational improvements through leveraging expertise in research and system enhancement. Well-versed in collaborating with employees and leaders to resolve control and procedural problems negatively affecting business operations. Dedicated to cost, process and resource optimization.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Business Commercial Specialist
Rehau
05.2021 - Current
- Delivered high-quality presentations to clients, effectively demonstrating the value of offered products and services.
- Achieved higher client satisfaction by providing tailored commercial solutions for their business needs.
- Evaluated current processes to develop improvement plans.
- Produced detailed and relevant reports for use in making business decisions.
- Developed sales tracking methods and managed analytics to determine pricing and profitability strategies.
- Demonstrated exceptional adaptability by thriving in a fast-paced commercial environment, consistently meeting deadlines and delivering high-quality outcomes inside the organization.
- Represented company at BBICC and cultivated business contacts to increase expansion opportunities.
- Reviewed customer feedback to identify areas for product improvement and to create better customer experiences.
- Assisted multiple teams across the organization with project coordination and resource allocation, ensuring timely project completion.
- Generated reports detailing findings and recommendations.
Business Analyst
Rehau UK
11.2023 - 02.2024
- Acquiring in-depth understanding of the analysis processes within the company's production division
- Familiarizing oneself with prevalent market trends in the UK
- Studying the structure and behavior of customers in the UK market
- Designing a user-friendly Excel tool tailored for senior management, facilitating swift data review and comparison during meetings
- Assisting in the monthly report generation and tracking of key performance indicators
Business Marketing Assistant
Wurth
06.2018 - 05.2021
- Developed pricing strategies within the company's system (NAV), leveraging data analysis for comparative insights.
- Designed and executed promotional packages, continuously monitoring sales trends for optimization.
- Spearheaded collaboration with external IT agency to develop a Sales Leader module, enhancing sales efficiency and analysis capabilities.
- Facilitated communication with graphic designers for brochure and leaflet creation, ensuring alignment with marketing objectives.
- Conducted comprehensive market research to inform strategic decision-making.
- Fostered effective communication and collaboration with sales representatives to drive sales initiatives.
- Managed orders for select suppliers, conducting specialized analysis where necessary.
- Orchestrated Viber campaigns to engage target audiences effectively.
- Translated and curated articles, updated online catalog, and facilitated new website implementation.
- Created diverse marketing materials to showcase products in a compelling manner.
- Implemented formal information dissemination and newsletter distribution processes.
- Contributed to sales planning initiatives through active participation.
- Oversaw management and content editing of YouTube channel.
- Led the inaugural billboard campaign for gardening products.
- Provided manuals and conducted trainings to support team development and operational excellence.
Supply and Demand Planner
Bosch USA
09.2017 - 06.2018
- Using IT systems, specifically SAP, for manual planning and coordination
- Utilized SAP for manual planning, specifically in APO DP planning book, ensuring accurate forecasting and resource allocation.
- Verified part availability across multiple warehouse locations, optimizing inventory management processes.
- Negotiated delivery schedules with plants and suppliers to ensure timely delivery to customers.
- Managed subcontracting processes efficiently to meet production demands.
- Oversaw standardized planning processes within an automatic alert-based planning system (SNP alerts).
- Developed master data for products, including minimum order quantities, lead times, and pricing information.
- Monitored key performance indicators (KPIs) to identify and analyze operational inefficiencies, such as vendor backlog, customer backlog, and stock fill rate.
- Negotiated delivery dynamics with Bosch factories and external suppliers, ensuring alignment with production requirements.
- Implemented measures to address identified weak points and conducted follow-up to track progress.
Business Controller Trainee
Henkel
05.2016 - 02.2018
- Generated various daily, weekly, monthly, and yearly reports for the sales department by exporting data from programs.
- Extracted and analyzed reports from SAP to create monthly reports, supply chain reports, marketing reports, and sales reports.
- Utilized insights from reports to inform sales and expense planning for future periods, contributing to strategic decision-making
Supply Chain Coordinator
Henkel
02.2017 - 09.2017
- Ordering and material management in SAP to support production operations.
- Coordinated material ordering in SAP according to production plans, ensuring sufficient raw material availability.
- Maintained vendor and material data in the system to facilitate smooth procurement processes.
- Ensured compliance with production schedules and sufficient raw material inventory levels.
- Liaised with vendors for contract renewals and price adjustments, optimizing procurement costs.
- Coordinated with customs authorities for smooth importation of raw materials.
Education
Master in Business Administration And Management - Management
Faculty of Organizational Sciences
Belgrade, Serbia09.2016
Bachelor of Management And Organizational Studies - Management
Faculty of Organizational Sciences
Belgrade09.2015
High School Diploma -
School of Economics
Belgrade, Serbia06.2011
Skills
- Multitasking
- Time Management
- Reliability
- Presentations
Certification
IELTS
Languages
Serbian
Native language
English
Advanced
C1
German
Beginner
A1
Timeline
Business Analyst
Rehau UK
11.2023 - 02.2024
Business Commercial Specialist
Rehau
05.2021 - Current
Business Marketing Assistant
Wurth
06.2018 - 05.2021
Supply and Demand Planner
Bosch USA
09.2017 - 06.2018
Supply Chain Coordinator
Henkel
02.2017 - 09.2017
Business Controller Trainee
Henkel
05.2016 - 02.2018
Master in Business Administration And Management - Management
Faculty of Organizational Sciences
Bachelor of Management And Organizational Studies - Management
Faculty of Organizational Sciences
High School Diploma -
School of Economics
IELTS
Similar Profiles
Tyler CopelandTyler Copeland
Maintenance Technician at RehauMaintenance Technician at Rehau
Carter SextonCarter Sexton
Manufacturing Associate at RehauManufacturing Associate at Rehau
Jesse ThomasJesse Thomas
Teamlead Forklift Operator at RehauTeamlead Forklift Operator at Rehau