Jelena Vasiljevic
Orland Park,IL
Summary
Proactive Registered Behavior Technician leveraging expertise in behavioral data collection and clinical communication. Experienced in fostering positive client relationships and enhancing social skills development, ready to contribute to impactful treatment strategies demonstrating strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
Comprehensive Speech And Therapy Center & Westside Children's Therapy
10.2024 - 12.2025
- Implemented individualized treatment plans to support clients with developmental disabilities.
- Collaborated with therapists to assess client progress and adjust interventions accordingly.
- Utilized data collection techniques to monitor behavior changes and track client outcomes.
- Provided one-on-one support to clients during therapy sessions, fostering skill development.
Receptionist, Hostess, Server
Edgewood Valley Country Club
01.2021 - 08.2024
- Coordinated appointments and reservations for members, enhancing scheduling efficiency.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Maintained accurate member records using club management software to improve data integrity.
- Provided exceptional customer service, resolving inquiries and concerns promptly to ensure member satisfaction.
Restaurant Hostess
Lucky's Steak House
11.2023 - 04.2024
- Greeted and seated guests, ensuring positive first impressions and efficient table turnover.
- Managed reservation system, optimizing seating arrangements for maximum capacity.
- Coordinated with servers and kitchen staff to enhance guest satisfaction and service flow.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Barista
Starbucks
09.2017 - 09.2019
- Trained new baristas on drink preparation techniques and customer service standards.
- Collaborated with team members to improve workflow efficiency during peak hours.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Bachelor of Arts - Psychology
Michigan State University
East Lansing, MI12-2025
Skills
- Applied behavior analysis
- Social skills development
- Time management & Organization
- Behavioral Data Collection & Documentation
- Clinical Communication & Active Listening
- Professional Collaboration
Certification
- RBT - Registered Behavior Technician
- First Aid/CPR Certified
Languages
English
Native or Bilingual
Serbian
Native or Bilingual
Spanish
Limited Working
Timeline
Registered Behavior Technician
Comprehensive Speech And Therapy Center & Westside Children's Therapy
10.2024 - 12.2025
Restaurant Hostess
Lucky's Steak House
11.2023 - 04.2024
Receptionist, Hostess, Server
Edgewood Valley Country Club
01.2021 - 08.2024
Barista
Starbucks
09.2017 - 09.2019
Bachelor of Arts - Psychology
Michigan State University