Jeleoa Robb
Houston,Tx
Summary
Detail-oriented professional with background creating delicious dishes. Dedicated to delivering highest quality customer service. Expert at succeeding in high pressure environments while remaining calm. Safety-minded when carefully following food handling regulations and procedures. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Banquet cook
Signature Grand
05.2022 - 03.2023
- Maintained food safety and sanitation standards.
- Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
- Adjusted recipes based on ingredient availability or customer request.
- Practiced safe work habits to avoid possible injury to self or other employees.
- Grilled, roasted, baked and performed other cooking techniques to produce high volume meals.
- Chopped vegetables, butchered meat and prepared sauces in advance to serve guests promptly and efficiently.
- Dated and rotated food containers, safely stored perishables and maintained sanitary work environment to maximize food safety.
- Recognized quality standards in vegetables, fish, dairy and meat products and selected and used freshest ingredients to prepare menu items.
- Learned menu items produced by assigned station to achieve proper quantities.
Barista
Starbucks, Marriott International
09.2020 - 02.2021
- Practiced safe work habits to avoid possible injury to self or other employees.
- Dated and rotated food containers, safely stored perishables and maintained sanitary work environment to maximize food safety.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Line cook
Riva, Marriott International
01.2020 - 09.2020
- At Riva I was a breakfast/lunch cook
- There I learned American omelets, quick Hollandaise
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Grilled meats and seafood to customer specifications.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Followed health, safety and sanitation guidelines while preparing and serving food.
Line Cook
3030 Ocean, Marriott International
04.2018 - 01.2020
- Prepared wide variety of goods such as cakes, cookies and tarts by following traditional and modern recipes.
- Changed and sanitized cutting boards, benches and surfaces to avoid cross-contamination.
- Oversaw pastry coolers and storage areas to monitor ingredient and supply inventory levels.
- Notified chef in advance of supply needs to prevent inventory shortage.
- Stocked supplies to maintain sufficient levels of food products at pantry station.
- Adhered to state and local health and safety regulations for food handling and sanitation.
- Prepped dressing, vinaigrettes and accompanying garnishes for pantry menu items.
- Prepared salads, sandwiches and desserts for restaurant guests and catered events.
- Communicated with servers and chef to expedite food delivery.
- Completed side work and prep according to back of house checklist.
Line Cook
TGI Fridays,
12.2017 - 02.2018
- Marinated food items according to provided instructions and recipes.
- Washed, cut, and prepared foods designated for cooking.
- Stored food in designated containers and storage areas to prevent cross-contamination and spoilage.
- Operated fryers and grills by pouring oil and placing food items on surface to fry or grill.
- Read food order slips or received verbal instructions to properly prepare and cook food.
- Tested temperatures of food at specified intervals by using food thermometers.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
Assistant Manager
Dunkin
05.2016 - 10.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Education
Associate of Arts - Culinary Arts
The International Culinary School
1799 SE 17th St, Fort Lauderdale, 3331612.2018
Diploma - Spanish
River High School
Boca Raton, FL.2015
Skills
- Guest Relations
- Kitchen Sanitation
- Safe Food Handling
- Supply Restocking
- Staff Supervision
- Ingredient Preparation
- Works Well Under Pressure
- Teamwork and Collaboration
- Customer Service
- OSHA Regulations Knowledge
- Team Leadership
- Task Delegation
- Team Motivation
Languages
French
Elementary
Haitian Creole
Native or Bilingual
Timeline
Banquet cook
Signature Grand
05.2022 - 03.2023
Barista
Starbucks, Marriott International
09.2020 - 02.2021
Line cook
Riva, Marriott International
01.2020 - 09.2020
Line Cook
3030 Ocean, Marriott International
04.2018 - 01.2020
Line Cook
TGI Fridays,
12.2017 - 02.2018
Assistant Manager
Dunkin
05.2016 - 10.2017
Associate of Arts - Culinary Arts
The International Culinary School
Diploma - Spanish
River High School
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