Jelian Gonzalez
St. Petersburg,FL
Summary
Firmly informed in multiple fields, quick learner with an open minded approach, willing to absorb everything handed. Seeking to work under pressure and stressful environments, to help deliver on time with standards and professionalism in mind. Achieving goals by working relentlessly till tasks or goals are completed. Mastered customer service, management, shipping and receiving, tech support, cash management, prep work, cooking, cold calling, inventory management, social work, remote work and on site work.. Worked in various retail locations, delivered customer service, practiced independent contracting, and kitchen work. Looking to increase knowledge intake and skills with new employments.
Overview
7
7
years of professional experience
Work History
Kitchen Staff
Ichiban Japanese Restaurant & Sushi Bar
02.2023 - Current
- Take care of 20-30 tickets daily by kitchen prepping , sanitizing, disposal, upkeep, frying and cooking. Delivering great tasting and properly cooked meals. Helped this location acquire 2 awards for best food in Saint Petersburg
Customer Service/ Tech Support
TruConnect
06.2021 - 02.2023
- Worked closely with families to provide social aid programs and services to those in need. Operated sales remotely, handled equipment (devices) on independent role and traveled from door to door, also visiting business or care centers. Sourced out individual through cold calling and references from previous families. Provided tech support and troubleshooting for equipment distributed.
Merchandise Supervisor
American Eagle Outfitters Inc.
03.2019 - 10.2021
- Worked at 2 locations, leading sales team also merchandise team. Managed merchandise during store hours and after hours, arranged store display for visual appearances, managed inventory, took part in inventory counting, key holder responsible for store location and lock up.
Merchandiser
Aéropostale
10.2017 - 02.2019
- Handled all merchandise needs, shipment and visual appearances during operational hours to allow sales number to rise and meet daily sales goals. Operated sales floor and cash registers and stock upkeep to aid sales team and staff.
Education
High School Diploma -
Mater Academy Lakes High School
17300 NW 87th Ave, Hialeah, FL 3301505-2016
Skills
- Food preparation
- Cleaning and sanitizing
- Disposal
- Customer service
- Management
- Retail
- Tech support
- Remote support
- Inventory management
- Merchandising
- Cash operating
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Kitchen Staff
Ichiban Japanese Restaurant & Sushi Bar
02.2023 - Current
Customer Service/ Tech Support
TruConnect
06.2021 - 02.2023
Merchandise Supervisor
American Eagle Outfitters Inc.
03.2019 - 10.2021
Merchandiser
Aéropostale
10.2017 - 02.2019
High School Diploma -
Mater Academy Lakes High School
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